on ubuntu 25.04 RDM 2025.3.0.8 64bit cannot connect to devoltuion hub, it stay offline and return the following error:
root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at Svg.SvgDocument.Create[T](XmlReader reader, SvgElementFactory elementFactory, List`1 styles) in /_/externals/SVG/Source/SvgDocument.cs:line 433
at Svg.SvgDocument.Create[T](XmlReader reader, String css) in /_/externals/SVG/Source/SvgDocument.cs:line 374
at Devolutions.RemoteDesktopManager.AvaloniaUI.ViewModels.ActionStateViewModel.LoadSvgImage(String name)
at Devolutions.RemoteDesktopManager.AvaloniaUI.ViewModels.ActionStateViewModel.RefreshSessionTools(ConnectionControlStates states, Boolean loadGlobalMacro, IConnectionSource source)
at Devolutions.RemoteDesktopManager.AvaloniaUI.ViewModels.RibbonViewModel.SetControlStates(ConnectionControlStates states, IConnectionSource source)
at Client.Windows.MainWindow.SetControlStates()
at Devolutions.RemoteDesktopManager.Managers.EmbeddedViewManager.ConnectionDidChange(ConnectionEngine engine, IConnectionSource source)
at Client.Views.Navigation.NavigationConnectionTreeView.OnSelectionChange(IConnectionSource source)
at Client.Views.Controls.ConnectionTreeView.OnTreeSelectionChanged(Object sender, EventArgs args)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
at System.Reflection.MethodBaseInvoker.InvokeDirectByRefWithFewArgs(Object obj, Span`1 copyOfArgs, BindingFlags invokeAttr)
Hello,
Thank you for your patience.
The developer assigned to your case believes they have identified and isolated the issue.
However, to confirm this, they would like you to test a new preview build.I will create a support case for you and send a link where you can download the build.
Best regards,
Tommy Sanders