Lost Devolutions Server and offline cache

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Lost Devolutions Server and offline cache

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Hi,

I've lost my Devolutions server (deleted whole server by mistake) so looking for a way to restore connections.

In RDP I'm able to use offline mode and connect to entries, but Export and Properties are grayed out.
How can I export data from RDM cache to rdm format so that I can import later when I install new Devolutions Servers ?

Really need your help as all data was there and only offline cache remains with me now.

All Comments (10)

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Hello,

Thank you for your feedback.

Is the SQL database still available?

Is the DVLS Console still installed on the server where DVLS was hosted?

I'll create a ticket and send you a link to book an emergency session.

Best regards,

Érica Poirier

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both answers - no.
serviced with DB got lost completely.

Only cache in local RDM available

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Hello,

Thank you for your feedback.

Could you export the entries when you right-click on the root record and select Export - Export selection (.rdm)?


Best regards,

Érica Poirier

5bb5ff28-4229-4204-b3bc-13785ae4c560.png

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I wish I could (
A lot of items in menu are grayed out:

a2fc3db6-8047-4dd2-b501-0ac54fba949a.png

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Hello,

Thank you for your feedback.

Are you able to copy the entries using the Clipboard - Copy entry feature?


If so, do it from the root record of your vault. Then, go to File - Data Sources, create a SQLite data source, and paste the entries into that data source.

Let me know if that helps.

Best regards,

Érica Poirier

493c71e2-76df-476a-bdd8-75bb8ff83d4a.png

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nope ( it is also grayed out

667d74e8-fcaa-4257-8c6e-2e35ced85b80.png

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Hello,

Thank you for your feedback.

Please make a copy of the RDM's data source files located under the RDM Configuration files folder to prevent data loss if the offline files expire.

We will have a look during tomorrow's session if we can help you.

Best regards,

Érica Poirier

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Hi @Erica Poirier

Thank you for great troubleshooting session today. We managed to connect using PowerShell, but script you shared (DevoSamples-ps/module/export/ExportAllEntriesAllVaults.ps1 at main · Devolutions/DevoSamples-ps · GitHub) produces the error:

Line |
25 | Export-RDMSession -Path "C:\temp\Sessions_$reponame.rdm" -Ses …
| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
| Your data source is in read-only mode.

Any way to overcome this ?

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Seems I managed to extract credentials using DevoSamples-ps/module/export/Export-RDMCredentialsPassword_ClearText.ps1 at main · Devolutions/DevoSamples-ps · GitHub

Many thanks, Erica ! You saved my soul !!!!

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Hello Sergey,

Thank you for your feedback.

I'm glad we were able to solve your issue.

Best regards,

Érica Poirier