RDP Keyboard Shortcuts

Hi,
Do you open your connection embedded or externally ? The external mode call Remote Desktop client directly, can you try it with the shadow session. Can you give me exactly which shortcut that does not work ?

David Hervieux
Devolutions inc

Hi David.

I'm opening the the connections externally. I've not been using embedded as I like the external connections better. Guess that's just a personal preference.

None of the keyboard shortcuts work. The ones in the chart I posted or "CTRL *" when I'm doing a Shadow session to another computer in the network.

If I use Remote Desktop directly and don't do this through Remote Desktop Manager it works fine. If I setup the session with the RDP file using "Microsoft Remote Desktop File" in Remote Desktop Manager, it works fine as well. So, the issue appears to be something regarding how the session is setup with "Microsoft Remote Desktop Host" in Remote Desktop Manager.

Hope this helps.

Best regards,
ct

Hi,
It's very interesting. Is it possible to send the rdp file (you can edit the file and remove the server) and also the rdm file (export your session).

I will check to see if there is a difference with the created rdp file.

Also, it might soon weird, how do you open your shadow session without Remote Desktop Manager, do you use mstsc.exe and do you set a special parameter (/console or /admin)?

David Hervieux
Devolutions inc.
edited by dhervieux on 1/25/2010

David,

The attached zip file has a “David - File.RDP” and a “David - Session.RDP”. The “David - File.RDP” works fine and the “David - Session.RDP” has the problem with sending the keyboard shortcuts.

There’s also a file in the attached zip file called shadow.jpg. After I’m logged into the server via Remote Desktop, I can simply shadow any other computer on the network. The advantage of this is that you’re now sharing the customer’s desktop where RDP takes it over and they can’t see what you’re doing. This is really helpful for support type situations that require interaction with the customer and it's built into the OS, so you don’t have to use a third party program to do this.

Best regards,
ct

Hi,
Thank you, I will take a look at this soon. Thank you for the shadow explanation, I was not sure if I missed something in RDP.

David Hervieux
Devolutions inc.

David,

I did some analysis of the "David - File.RDP" and the "David - Session.RDP" files and found the following:

Beside other differences, this caught me eyes:

- The "David - File.RDP" file has keyboardhook:i:2.
- The "David - Session.RDP" file has keyboardhook:i:0.

I manually changed the Session file to keyboardhook:i:2 and now it works with the keyboard shortcuts.

Hope this helps.

Best regards,
ct

So, the obvious request is to be able to set this value when setting up the session file in Remote Desktop Manager.

Best regards,
ct

Good catch, it's easy to fix the session, the keyboardhook is already exposed in the UI:

C# code:
public enum KeyboardHook {
OnTheLocalComputer = 0,
OnTheRemoteComputer = 1,
InFullScreenMode =2
}

If you go in the tabpage local resource, you will see the combo in the section keyboard, you can change the value here (select in the combo "In full screen mode only")

Let me know.

David Hervieux
Devolutions inc.
edited by dhervieux on 1/25/2010
edited by dhervieux on 1/25/2010
edited by dhervieux on 1/25/2010

You know, I never noticed keyboard section in the Local Resources tab. Sorry for the inconvenience.

Case closed.

Best regards,
ct

No problem, I'm sure that this thread will help some other people.

David Hervieux
Devolutions inc.