Modification Keys not working on Drag and Drop in MacOS remote screen

Hello,

Thank you for reaching out to us regarding this matter.

I haven’t been able to reproduce the issue on my end. Could you please let me know your RDM version and the datasource you’re using?

I’d like to run additional tests in the same environment as yours.

Best regards,

Hi, Tommy!
My RDM version is 2025.1.4.0.
The datasource is iCloud.
I'm connecting to Macos Monterrey via ARD and a Macos High Sierra via VNC.
Let me know if you need more information.
Thank you very much.
Regards,
Ugo

Hi,

Thank you for the information, we will investigate.

Do you happen to know which previous version had the modification keys working correctly?

Best Regards,

Hi!

I don't know which version, it started to fail since the introduction of 2 states for the modification keys.

Regards,
Ugo.

Hi,

Thank you for the precision.

We would like to inform you that progress has been made toward resolving the issue. Our team is actively working on it, and extensive testing is expected to begin within the next couple of days.

As always, we will keep you informed of any updates on the matter.

Best regards,

Hi,

We identified the issue and a fix will be available in the 2025.1.6.0 update. Please let us know if the problem persists.

Best regards,

Hello!

Perfect! Updated to 2025.1.6.0 and now it's working as expected!

Thank you very much.

Best regards,
Ugo

Hi,

Thank you for your prompt response.

We’re glad to hear that the issue has been resolved. Don't hesitate to reach out if we can assist you further.

Have a nice rest of your day.

Best regards,