Workspace forgot masterkey
Sorry know I am a bit stupid :-O
But on one of my computers my workspace is locked with a Master key, and I must have places my fingers wrong or have a bad memory.
I cannot find the right Master key.
I have tried to remove Workspaces, but when i reinstall, it still asks for the Master key.
Is there a way to delete workspaces from the computer so I can start over?
All Comments (2)
Hello,
No worries at all—we completely understand how these things can happen!
To help you start fresh, we have a step-by-step guide that explains how to clear the local data from your computer, including removing the Master Key protection:
https://docs.devolutions.net/workspace/kb/workspace-desktop-app/master-key-application-lost/
Please follow the instructions in the article, and let us know if you need any help along the way. We're here to support you!
Best regards,
Stephan
Hello,
No worries at all—we completely understand how these things can happen!
To help you start fresh, we have a step-by-step guide that explains how to clear the local data from your computer, including removing the Master Key protection:
https://docs.devolutions.net/workspace/kb/workspace-desktop-app/master-key-application-lost/
Please follow the instructions in the article, and let us know if you need any help along the way. We're here to support you!
Best regards,
Stephan
Hi,
Fantastic :-)
Thanks, that was a nice quick fix. Works fantastic :-)
Best regards,
Graves