Keyboard feature is not working

Hello,

Thank you for reporting this issue. We will investigate and follow up with you shortly.

Best regards,

Frederick Simard

Hello,

Thank you for contacting Devolutions Support.

Could you please test if the issue persists after enabling "Legacy Keyboard Processing"? You can do this by navigating to:

Application Settings > Sessions > Unified Remote Connection Settings, and toggling on "Legacy Keyboard Processing."

Best regards,

Hi,

I'm already using the Legacy Keyboard Processing due to the unicode issue.

Could you explain what those keys are used for?

I want to check if what I know is correct.

The "1/2" key is for switching to the second page of the keyboard layout, and the "123" key is for showing the number pad with digits and symbols like + and -, right?

Best regards.

Hi Nathaniel,

Yes, you're correct. The "1/2" key switches to the second page of the keyboard layout, giving you access to keys like Copy, Cut, Paste, Alt-F4, and others.

The "123" key opens the number pad.

We've also identified the issue and a fix will be included in the next release.

Best regards,

Hi Nicolas,

Thanks for your reply.

For the next release, please include every key on the number pad.

In the version before the keyboard layout change, keys like “+” and “–” were missing, which was inconvenient.

Best regards.

Hello,

These buttons should indeed offer other option, but it seems they currently do not.

I’ve opened a bug report regarding this issue and will keep you informed of any updates on the internal case.

Best regards,