Wrong subentry hierarchy when using ‘Password list’ in another ‘Password list’ entry (3 levels)

Published a year ago

Hello,

I have the following setup on desktop app:

Folder > Password List > Password List

Go to mobile (Devolutions Hub Personal) and create another sub-entry for this configuration above, 3 levels (*):

Folder > Password List > Password List > Username / Password

As a result, it will look correct on mobile (Devolutions Hub Personal), but on the desktop app (RDM) this sub-entry 'Username / Password' will be moved to the level above.

*Note: It is not possible to create another sub-entry in the desktop app for this configuration.

Sébastien Aubin

Published a year ago

All Comments (3)

Tommy Sanders

Published a year ago

Hello,

Thank you for reaching out regarding this matter.

Could you please send me a screenshot of your folder tree as explained?

In the meantime, could you also let me know which version of RDM you are using?

Best regards,

Tommy Sanders

Sébastien Aubin

Published a year ago

Hi, this is a bug on the Workspace mobile app's side. We will fix it in the next release.

Best regards,

Sébastien Aubin
Product manager - Password Management

mlakhvich

Published a year ago

Hi Guys,

Thank you so much for your product and support!

Best regards,
Mikhail