Object reference not set to an instance of an object.

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Object reference not set to an instance of an object.

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I have set up the Devolutions Server in a test environment, running on a Windows Server 2019 Hyper-v VM. Devolutions Server Version 2024.1.4.0 - Free,


When I try to Share a Secret, I get the following error, Object reference not set to an instance of an object.

Not sure where to look next for troubleshooting

I can Send an In App message but, Send by Email, and Create Sharable Link both generate the error

2024-04-24 09_30_31-Greenshot

This is the output from the error I received in an email


The following error was received by at 04/24/2024 10:09:09


Error:
NullReferenceException - Object reference not set to an instance of an object. at Devolutions.Server.V2.Application.UserNotificationPreferencesService.<Notifications>g__NotificationCategoriesAvailable|9_1(SystemSubscriber systemSubscriber) at Devolutions.Server.V2.Application.UserNotificationPreferencesService.Notifications(SystemSubscriber notifier) at Devolutions.Server.V2.Application.UserNotificationPreferencesService.GetPreferences(SystemSubscriber notifier) at Devolutions.Server.V2.Application.UserNotificationPreferencesService.GetPreferences(Guid userId) at Devolutions.Server.Controllers.APIControllers.V2.NotificationController.GetNotificationPreferences() at lambda_method1104(Closure, Object, Object[]) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextExceptionFilterAsync>g__Awaited|26_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) --- Default

2024-04-24 09_30_31-Greenshot.png

All Comments (4)

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Hello,

Thank you for reaching us with that issue. Are you trying to send a password throught Devolutions Send ?

Best regards,

François Dubois

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Yes when I click the send buttons (See attached screenshots)





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2024-04-24 14_38_40-Greenshot.png

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2024-04-24 14_36_56-Greenshot.png

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Hello,

Thank you for the quick answer. I reproduced the issue on my side. Both try to call Devolutions Send service and something doesn't work with a free DVLS. We are investigating that issue and we will work on a fix and post back here once we have an update.

We are sorry for the inconvenience.
Best regards,

François Dubois

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Thank you for the quick response, I appreciate your team's efforts

Really loving this product,