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RDM on IOS with VNC

RDM on IOS with VNC

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kevinbarthes

Hello,

when connecting on servers via VNC on my ipad, RDM crashes since a few months.

No problems from windows.

Any problems with VNC connections from ios ?

All Comments (3)

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Frederick Simard

Hello,

We apologize for the inconvenience. Could you please try enabling "Disable Cursor Update" in the application's settings (Settings > VNC > Disable Cursor Update) and let us know if that resolves your issue?

We are currently investigating a potential issue with this specific feature and believe it might be related to your problem.

Best regards,
Frederick Simard

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kevinbarthes

Hello,

thanks, it works !!!!

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Frederick Simard

Hello,

I'm glad to hear it worked!

Thank you for confirming that the issue is indeed related to the Cursor Update. We currently have a solution in place that should address this problem. However, we need to conduct further testing to ensure its stability. We will keep you informed on the matter.

Best regards,
Frederick Simard