Unable to connect to RDP - JSON error
Hi, I’ve just installed the app on my iPad Air 5 and tried connecting to a windows machine.
the connection fails instantly without showing errors.
So I got the logs from the app:
[7/6/2023 7:46:29 PM - 2023.2.0 64-bit]ERROR An error occurred while sending a general event: A member with the name '' already exists on 'Devolutions.Analytics.EventInfos.System.AndroidDeviceEventInfo'. Use the JsonPropertyAttribute to specify another name.
[7/6/2023 8:04:35 PM - 2023.2.0 64-bit]ERROR An error occurred while sending a general event: A member with the name '' already exists on 'Devolutions.Analytics.EventInfos.System.AndroidDeviceEventInfo'. Use the JsonPropertyAttribute to specify another name.
[7/6/2023 8:05:57 PM - 2023.2.0 64-bit]ERROR An error occurred while sending a general event: A member with the name '' already exists on 'Devolutions.Analytics.EventInfos.System.AndroidDeviceEventInfo'. Use the JsonPropertyAttribute to specify another name.
I can connect just fine with MS RD app.
Am I missing something on the config?
All Comments (4)
Hello Luciano,
Thank you for contacting us on that matter.
Could you try to fill in the username and password credentials in your entry and try this one more time?
Best regards,
Patrick Ouimet
Hello,
Thank you for reaching out. We will investigate the issue and get back to you.
Best regards,
Frédérick Simard
Hello Luciano,
Thank you for contacting us on that matter.
Could you try to fill in the username and password credentials in your entry and try this one more time?
Best regards,
Hello, just tried that and it worked! Thanks!
Hello,
We are glad to hear that it's working! Please let us know if there is anything else we can help you with.
Best regards,
Frédérick Simard