Error when trying to bind password hub business to Workspace

Published 3 years ago

Hi,

When I'm tryinf to connnect my password Hub business to Workspace I receive the error message below.

The authentication redirection works well, when I'm authenticated it redirects me to the webpage https://localhost:4000 but not working

I'tried to reinstall with no success.
I'm using Windows 11

forum image

Did anyone already encounter this issue ?

Thank you

All Comments (6)

Sébastien Aubin

Published 3 years ago

Hi, are you redirected to the success page after you connect your account?

And then you are redirected to the http://localhost:4000 page?

Best regards,

Sébastien Aubin
Product manager - Password Management

fdewilde

Published 3 years ago

Hi

Yes I have a success on the authentication page and the a redirection to https://localhost:4000

Sébastien Aubin

Published 3 years ago

Hi, thanks for your swift response, we will look into it and make a fix as quick as we can.

Thanks

Sébastien Aubin
Product manager - Password Management

Sébastien Aubin

Published 3 years ago

Hi, have you been able to log in since this post? Also, which version of Workspace you have?

Thanks

Sébastien Aubin
Product manager - Password Management

fdewilde

Published 3 years ago

Hi

2022.4.1.4

I still have the same issue

Sébastien Aubin

Published 3 years ago

Hi, we have some difficulties reproducing the issue. One of our hypothesis is that the port 4000 is already used on your computer.

You can verify if it's used by following these steps:

Open the command prompt as an Administrator
type: netstat -ab
Search for: 0.0.0.0:4000 or localhost:4000 in the list

Thanks

Sébastien Aubin
Product manager - Password Management