Multiple OTP requests every hour
Hi, we have this bug for months on months and its driving us crazy.
I contacted support about it months ago and still nothing, it's sometime pretty horrible.
We can go a few hours without any OTP request and sometimes it's almost every click, even when logging off a server.
It started after we updated to the version PAM became a seprate module and it keeps happening on the latest version.
Can this issue please take priorty? It turned a great product to an occasional mandatory nightmare.
All Comments (3)
Hello I am so sorry to hear about these issues.Could you please provide me the following informations so that I can look further into this matter :
The version of DVLS you are using.
The version of the DVLS console you are using.
Any relevant log or error message you are getting.
Best regards,
Zacharia Ellaham
Hi, both are on 2022.2.8.0 and there are not errors, just OTP pop ups all the time.
Thank you for providing us with more details ! Currently our QA team is working hard to try and reproduce this issue. We will reach out to you as soon as we have more development on this.
Best regards,
Zacharia Ellaham