Remote session shadow

Hallo,

Vielen Dank, dass Sie uns diesbezüglich kontaktiert haben,

Ich entschuldige mich, wenn etwas unklar ist, ich habe ein Übersetzungstool verwendet, um meine Nachricht zu übersetzen.

Geben Sie nach meinem Verständnis Ihres Szenarios einfach an, welche Anmeldeinformationen verwendet werden sollen, indem Sie in Ihrem Eintrag „Eigenschaften“ auf der Registerkarte „Tools“ im Abschnitt „Verwaltungstools“ gehen.

Was Sie suchen, ist die Option "Sitzungsdaten verwenden".

Lassen Sie mich wissen, ob das hilft,

Mit freundlichen Grüßen,

Hallo,

welche RDM Version und Datenquelle verwendest du?

Shadow Sitzungen funktionieren mittels RDM, da du falsche Anmeldeinformationen erwähnst, konfiguriere bitte folgendes:
Eigenschaften des RDP-Eintrags => Werkzeuge => Sitzungs-Anmeldeinformationen verwenden

Werden die Sitzungen nun angezeigt? Bzw. bekommst du eine Fehlermeldung?

LG,
Min

Hi,

meine Datenquelle ist der Devolutionserver Ich nutze die Enterprise Edition 2022.2.18.0 64-bit

Ich habe es wie folgt eingetragen Fehlermeldung im Screenshot

Is it possible i have to allow something in firewall or other on destination server?

Ok i Turn the firewall off. Doesnt work.
Nothing of Tools is working.
With mmc i can connect to eventviewer.
With RDM i can not connect to eventviewer.

Hello tuiv,

This configuration will use the credentials provided in the "General" section of your entry "Properties" could you confirm those are correct?

That being said, we have the following knowledge base article that I suspect may be useful in your case: https://kb.devolutions.net/rdm_wmi_troubleshooting.html

Let me know,

Best regards,

WMI is Working



same user i log into the maschine pritschow-dom

Hello,

Thank you for your reply,

I've been informed by my colleague that after discussing this case in our chat system using the "Custom" option in your entry "Properties" under the "Tools" tab seems to resolve the issue for you.

The problem seemed to be caused by the fact you were using the "Find By name(User vault)" option for your credentials, the ticket to our engineering department regarding this has been linked to this forum topic and I will keep you updated with any news I receive.

Best regards,

Hi there,

we have the same problem. If we want to connect via Management Tools -> Terminalservices Console we get also the message "Die Terminal Sitzungen konnten nicht abgerufen werden, überprüfen Sie Ihre Anmeldeinformationen."

It doesnt matter which logininformation i use, i tried it with custom settings or with ask for logininformation and non of thees settings worked for me.

thx
Boris

Hello Schmid,

Thank you for your reply,

I see, could you confirm which version of RDM you're using?

Let me know,

Best regards,

Hi Samuel,

thanks for your reply. We are useing version 2022.3.18.0 64-bit

Thx
Boris

Hello,

Thank you for your reply,

I see, I'm wondering if you've had a look at this knowledge base article: https://kb.devolutions.net/rdm_wmi_troubleshooting.html

Is this working as expected for you outside RDM?

Let me know,

Best regards,

Hello i can shadow a session directly on the server. It isnt working with session creds.
By the way my session creds are inherited.

But is working with my creds.

I hope there is a update in future.

The next Problem I use a Farm with multiple server. On the Broker i can see every session and connect.
Is this function possible in RDM

I would not connect to every server to find the User

Regards

Hello,

Thank you for your reply,

I see, you would like to have every connected session displayed at once in an Overview in the Dashboard, is that correct?

If so I believe the "Thumbnails" view which you can find by going under the "View" section and pressing "Thumbnails" would be of interest.

Let me know if I misunderstand.

Best regards,

Hello i search a function
like rds broker to connect to usersessions

The screenshot show I have
to connect to different servers

I open 2 of my 4 servers
this in 1 view

Is this possible?

Hello Tuiv,

Thank you for your reply,

From my understanding, the Thumbnails view would be what you're looking for, did you give it a try?

You can find this option by going under the "View" section and pressing the "Thumbnails" button:


Let me know,

Best regards,

Good Morning,

i found our Problem. It was the Firewall in our Network which blocked Port TCP 445 and TCP 139. Now we are able to connect. Sorry for your time.

Thx
Boris

Hello Tuiv,

Thank you for your reply,

From my understanding, the Thumbnails view would be what you're looking for, did you give it a try?

You can find this option by going under the "View" section and pressing the "Thumbnails" button:


Let me know,

Best regards,

Hi, when I select the thumbnail view, the servers are shown to me in small thumbnails. This does not work

Hello,

Thank you for your swift reply!

You can increase the size of the thumbnails by using this option:


Best regards,

Hello i can shadow a session directly on the server. It isnt working with session creds.
By the way my session creds are inherited.

But is working with my creds.

I hope there is a update in future.

Hello,

we have installed the Version 2023.1.23 today and run into the same problem. our previous installed version that worked was 2022.2.24
Is there a fix for this issue already?

we are using session creds which are inherited. if we try to override the creds for this session its still not working.

regards

Hello Maik,

Thank you for reaching out to us regarding this,

I see, you're encountering the same issue when using "Custom" credentials in the "Tools" section of your entry?

If that's the case then I suspect the following knowledge base article may help in your case:
https://docs.devolutions.net/kb/remote-desktop-manager/troubleshooting-articles/wmi-troubleshooting/

Let me know,

Best regards,