Event notifications
0 vote
Can we have a section somewhere in DVLS where we can select what type of notifications to receive and how?
For example, I'd like to receive email notifications about database issues, but if there's a failed login attempt I don't necessarily want to receive an email.
I think the easiest way to explain is to show how it's done in the Sophos Firewalls. You can see that there's all different types of events, and you can select whether that event triggers an email and/or SNMP traps. You could add another column in there for SYSLOG as well so that you can customise what events are send to the syslog server
All Comments (10)
Hi,
We have a notification system in DVLS. You can subscribe to different events with different filter. You can also filter out some events for example.
Do you think it is something that could help you ?
Best regards,
François Dubois
Not really because I would need to subscribe manually to all the different events. And how does this affect normal administrator notifications?
Right now I am getting hundreds of emails an hour so my only solution is to disable email altogether until the issue is resolved.
Also, we often get our users entering wrong username/password which causes an email to be sent every time.
Hi,
I understand what you meant. When you configure your email, the administrator email that you provide will receive all errors from the system. But by "errors", I don't mean any process that doesn't work like a login failure. You should not receive an email if a user enters wrong username/password. The administrator should receive only "important" errors. Could you send us an example of the message that you receive for invalid username/password please ? I would like to understand why you received that kind of error.
We don't have a way to filter those errors sent to the administrator today. But I think that if we send only "real" errors (and fix issues where uninteresting errors are sent), it should not be a problem for you, am I right ?
Best regards,
François Dubois
François,
Please see my post in this other thread. I think this is an example message for what sjames is seeing:
https://forum.devolutions.net/topics/37172/strange-email-notifications-from-dvls
This is what I'm getting spammed with
Hi @sjames, @ryant,
Your exception are almost the same. Could you let me know the kind of authentication that you use ? Is it Windows authentication via RDM or a simple username/password for a user in active directory ? And do you think it happens when a real user make a mistake with his password or some users can't access the system at all and this exception is always sent when they try to login ?
Best regards,
François Dubois
All of our users log in to the DVLS data source using their WIndows AD accounts, but do not use the Windows authentication feature. These emails seem to only come through when a user enters their password wrong.
We're the same - everyone is connecting with their AD accounts (NOT using Windows Auth).
We have had an issue since an RDM/DVLS upgrade about 18 months ago where people get invalid username/password and then have to delete all their local personal certificates from their windows certificate store and then they can login to RDM again. This was logged in DEVO-29761 but apparently it's an IIS issue. We googled around for weeks and tried every solution under the sun and can't fix it. It looks like the issue is that Office 365 issues the user with a certificate and RDMS doesn't like that. So because of this we literally get dozens of invalid login attempts every week.
Hopefully moving to Office 365 authentication resolves this issue.
Hi,
We reproduced your issue, and you are right, an exception is sent when a user doesn't provide the right credential and an error is logged. We will fix that.
Sorry for inconveniences
Best regards,
François Dubois
Great to hear, thanks.