Going directly to <password hub business>.devolutions.app and logging in takes you directly to your profile page.
Going directly to <password hub business>.devolutions.app and logging in takes you directly to your profile page.
In the past we have been able to go directly to the address:
<our password business hub>.devolutions.app
Enter our username, password 2fa and get into our Hub with all of our vaults listed.
Recently there has been a 50/50 chance that going to our Business Vault address instead takes us to our Devolutions Profile Page. However as of today, every time we go to our hub address, it ONLY takes us to our profile page instead of our hub with vaults.
I have to manually navigate to Password Hub Business in the left nav menu, then click on our hub, it prompts for 2fa, and even then sometimes it just goes back to the profile page.
We've tried incognito and clearing cookies. The rest of our team has reported this behavior as well.
All Comments (3)
Hello superarash,
Thanks for reaching out, we don't seem to be able to reproduce internally so we would like to look into this with you.
In order to obtain more information, could you do steps 6 to 11 of this article https://kb.devolutions.net/kb_rdm_unable_connect_devolutions_account.html?
Of course replacing Devolutions Login with the URL of your hub.
Please do not send the HAR file here as it may contain sensitive information, send the HAR to the email provided in the guide, thank you.
Luc Fauvel
Each time we tried to follow the steps given above, the problem would disappear. The problem however hasn't occurred for about a week, so I believe it has been resolved. We did not do anything different on our end. It just started working as expected.
Me too! Sometimes after login and 2FA, it goes to the devolution profile page instead of landing page “please you can close this page” .