How are users backing up their Password Hub Business instances

How are users backing up their Password Hub Business instances

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Hello All,

In following IT best practices, what are users doing to backup their Password Hub Business vaults in case of catastrophic data loss? I contacted Devolutions support a couple months ago and they said they were not making backups of our Password Hub Business instance/vaults, which was very concerning. Their solution was to get a trial license of RDM and export the vaults one by one. But that just seems too manual of a solution especially when there could be many many vaults for various organizations. Also, making a cold storage backup once or twice a year when the RDM trial license expires after a week or two just seems clunky.

Has anyone found a best practice to backup their Password Hub Business instance? I'm sure we aren't the only ones thinking about this.

All Comments (3)

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Clearly I should have read the forum a bit before posting this. The post right below mine addresses this. For Reference:

https://forum.devolutions.net/topics/36180/password-hub-backuprestore-and-export-features

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Hello,

I would just like to ammend this statement.

I contacted Devolutions support a couple months ago and they said they were not making backups of our Password Hub Business instance/vaults, which was very concerning.


We do backup data, but it's not to be used directly by our users. Those backups are for disaster recovery such as to a failure in Azure, an employee error (deletion of the storage) or a natural disaster. Furthermore, not only we do backups in a different data center of the same country, we also replicate data to a different region in the same country. If the main region is down for some reason, the replication region can take over.

Hope this clarifies, have a good day!

Maxime Morin

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Hello,

I would just like to ammend this statement.
I contacted Devolutions support a couple months ago and they said they were not making backups of our Password Hub Business instance/vaults, which was very concerning.

We do backup data, but it's not to be used directly by our users. Those backups are for disaster recovery such as to a failure in Azure, an employee error (deletion of the storage) or a natural disaster. Furthermore, not only we do backups in a different data center of the same country, we also replicate data to a different region in the same country. If the main region is down for some reason, the replication region can take over.

Hope this clarifies, have a good day!


Thank you for clarifying!