Password Hub Importer
Hello an good morning
i export our RDM DB (3500 Entries) in a .rdm file and then try to import in a Password Hub Enterprise vault (trial licence). Many entries are imported but after complete, a pop up comes and the error message in the file is this text below.
Many thanks for a answer
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[2021-04-21 14:56:47]ERROR SILENT HTTP Response:
Devolutions.Hub.Clients.ApiException: The HTTP status code of the response was not expected (0).
Status: 0
Response:
at Devolutions.Hub.Clients.HubClient.<InsertManyEntriesAsync>d__70.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
at Devolutions.Hub.Clients.HubClient.<>c__DisplayClass69_0.<<InsertManyEntries>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
at Devolutions.Hub.Clients.HubClient.InsertManyEntries(Guid vaultId, IEnumerable`1 entriesToPut)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubImporterManager.ImportEntries(List`1 connectionsToImport, Guid vaultID, Boolean changeID)
All Comments (3)
Hello,
Thank you for the error report, we will investigate and see if we can reproduce. If we can't reproduce, we will ask you for more information.
Have a good day!
Maxime Morin
Hello,
We were able to reproduce and found a fix. The fix will be deployed on our servers, so you won't have to download any new versions. With that being said, your import is being blocked because one of the connection's data is too big. Once the fix is deployed, you will be able to see which entries failed to import. If you want to import that entry, you will have to inspect your .rdm's XML data and truncate it, if possible. We can assist you if you need help on that end. Your connection's XML shouldn't be longer than 500kb or so. (It varies due to encryption and metadata.)
Have a good day!
Maxime Morin
Hi, many thanks for your fast response. It's great!
Many thanks and a good day