RDP session cannot close

Published 6 years ago

I just setting up my iPad with devolution.
I use de data source online.
When I connected to a device RDP I cannot close sessione.
If I have open tow or more sessions I can close all except one.
I missing something?

Thanks

All Comments (5)

nicolasdufour

Published 6 years ago

Hi,

Thank you for your feedback. We will investigate.

Best Regards,

Bea Racine

Published 6 years ago

Hi,

Do you mean you don't see a button for closing the session? Or do you mean you press "close" and it does nothing?

Thank you.

Best Regards,

Bea Racine

msora

Published 6 years ago

Hi,
I mean when I’m pressing close it does nothing.
Thanks for support

Bea Racine

Published 6 years ago

Hi,

We're unable to reproduce the issue on our end. Could you answer a few questions to point us in the right direction :

-Can you make sure you are using the latest version of the app (2020.2)? You can check on the appstore page or from within the app in More > Options > About

-Does your session use the setting "Automatically logoff when disconnecting"?

-Can you send us the application trace? You can do so by going in More > Options > Submit a Support Ticket

Thank you

Best Regards,

Bea Racine

msora

Published 6 years ago

Hi,

sorry to late.
After upgrade iPad firmware to latest version problem was fix.
Thanks for support!