Password Hub Windows application stuck on loading

Hello, we are currently trialing Devolutions Password Hub. I have an issue with the Password Hub Windows Desktop application.

After opening the application and logging in, it seems the application is trying to open the Password Hub subscription and keeps in a loop. It keeps refreshing a blank screen with the Password Hub logo, see image below.



I got this on multiple Professional and Enterprise machines, running Windows 10 builds 1809, 1903 or 1909. It was also a mixture of localizations, including en_US. We've concluded that no proxy is causing the issue, as it has the same behavior on a clean internet feed.

In case you need more information or logs, let me know. I would really like to try out the desktop application before the end of our trial on Nov 22.

Thank you!