Vault access not working on given ACL user or Group

Vault access not working on given ACL user or Group

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Hello I created a Vault for a user and place the user on a team that had access to view and edit vault. When user goes on they dont
see the "green" plus icon to add items. I also changed it back to everyone/everyone for access and same thing for other user.

All Comments (7)

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Hello,

I have been able to reproduce your issue.

A ticket has been opened to our engineering department.
The ticket number is HUB-666.

Best regards,

Jeff Dagenais

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Hello,

I've made a few more tests and the security is handled in 2 different areas.

Firstly, you need to go in Administration -> Vaults -> Edit Vault -> Security

Secondly, you need to click on the Vaults dropdown menu at the top middle and press the Settings button near your vault. In that section, there's also a Security section.

In conclusion, does your role or user is configured in both places or just one? If it's just one, in which section?

Best regards,

Jeff Dagenais

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I tried to do it multiple ways. One being granular on a per user setting giving access to View and Delete. Then by a group setting doing the same on permission level and leaving delete alone.

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Hello,

What your settings looks like in Administration -> Vaults -> Edit your vault -> Security?

Best regards,

Jeff Dagenais

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I have it set to everyone for view/edit still isn't working.

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Hello,

Could you post a few screenshots of your permissions configuration so that I can try to reproduce internally?
If there’s sensitive informations that you doesn’t want to display on the forum, don’t hesitate to send us an email at ticket@devolutions.net to open a ticket in our ticketing system.

Best regards,

Jeff Dagenais

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Disregard I found the error, I was clicking on vault -> security, but needed to use the more granular form which I didn't see prior. Which is vault drop down then the gear*. I aplogize for the confusion.