Bitwarden - "Unable to retrieve Bitwarden credentials"

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Bitwarden - "Unable to retrieve Bitwarden credentials"

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Adding an Bitwarden entry results in the following error message: "Unable to retrieve Bitwarden credentials!"
RDM version: 14.1.0.0. RDM log entry:






Regards,
Markus

All Comments (5)

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EDIT: (Not related to this issue!)

Correct me if I'm wrong, but RDM currently only supports Bitwarden hosted in the Bitwarden-cloud? Is there an way of changing the internal Bitwarden-URL, so selfhosted instances would be possible as well?


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Hello,

We'll take a look at what we can do for the error, we seem to be encountering something weird too. Maybe Bitwarden changed their API.
For the custom URL I assume it should be possible too, and if it is possible without changing any of the API routes it shouldn't take much time to do.

I'll keep you updated for both.

Regards,

Hubert Mireault

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To help with resolving the bug, could you tell us if you have organizations and shared items within Bitwarden?

Regards,

Hubert Mireault

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We've tried to use both: personal items in private vault as well as a shared "company" with shared entries.
But we can't even login to see any entries :-\

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Thank you for letting us know. We've made some changes for RDM 14.1.3.0 and while they fix other issues with retrieving credentials, I don't think they will if you're using shared items and organizations within your vault. We're still looking for a fix to this issue, I'll let you know once we have something.

Regards,

Hubert Mireault