13.5.13.0 Entry conversion with Template

Published 8 years ago

Hello,

I try to refactoring a (RDP) session with a template - I select to keep the information section and custom image - but this would be overwritten from the template. So after applying the template the information section is gone and instead of the custom session image the default one is applied.

Regards,
Min

All Comments (6)

Marc Beausejour

Published 8 years ago

Hello,

We have been able to reproduce your issue and a ticket has been submitted to our engineering department.

Thank you for reporting this!

Best regards,

Mark Beausejour

Min Destens

Published 8 years ago

Wow - that was fast! Thank you Mark! :)

Regards,
Min

Hubert Mireault

Published 8 years ago

Hello Min,

Sorry about the delay, this has been fixed internally (for both the custom image and the informations) and it will be available in the next RDM build.

Regards,

Hubert Mireault

Min Destens

Published 8 years ago

Hi Hubert,

no problem - as always thank you very much ;)

Regards,
Min

Min Destens

Published 7 years ago

Hi again,

we are on 14.0.6.0 and the Credentials get lost (also when the Checkbox for this setting is enbaled) when we apply the template

We tried it on a Web Browser (http/https) session

Thanks!

Regards,
Min

Hubert Mireault

Published 7 years ago

Thanks Min, we'll take a look.

Regards,

Hubert Mireault