12.9.1.0 - Entrys that created with Devolutions Web Login 5.2.1.0 doesnt appear on Android App
12.9.1.0 - Entrys that created with Devolutions Web Login 5.2.1.0 doesnt appear on Android App
Hello,
entries (data) that created with Devolutions Web Login (5.2.1.0) will not appear in the Remote Desktop Manager for Android App (3.6).
We changed the type from Data to Web - but with no difference. The entries are shown in the windows application (12.9.1.0), but not on mobile.
Offline Cache on windows and mobile were already deleted. Datasource is SQL Server.
I`m not sure on which side the bug is - if it is android related please feel free to move the topic. ;)
Thanks!
Regards,
Min
All Comments (5)
I will ask the Android team to test this. Thank you very much.
Regards
David Hervieux
Hello,
We were unable to reproduce this issue using the latest beta (12.9.1.0). We have added an entry with Devolutions Web Login (5.2.1.0),the connection appears on both sides (Windows and Android).
The datasource is SQL Server.
Could you please give us more details about what's happening on your side ?
Best regards,
Johann Dufaud
Hi Johann,
thanks for your investigation! I checked it again it looks like the problem affects only entrys that from one specified client are made. I tried it from a different PC and the Data Entry appears on both sides. (RDM Version, Web Login, DataSource settigs, Username etc are all the same..)
With the original PC the issue still appears - curios is the fact that the entries are added succesfully to the database (on the other test client the session appears) but just not shown on the mobile.
I will investigate the local installation on the affected PC.
Thank you!
Regards,
Min
Hello,
i could reproduce and identify the issue in a tet scenario. It occurs only in a specific constellation. I can give you more details about in PM if you want.
Best Regards,
Min
Hi Min,
Thank you. Yes, please do so.
Best Regards,
Nicolas Dufour