12.5.9.0 - Copy Username and Passwort greyed out

12.5.9.0 - Copy Username and Passwort greyed out

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Hi,

after the update to 12.5.9.0 the options "Copy Username and Passwort" and "Copy Username" are greyed out - here a comparison from the same entry in 12.5.8.0 and 12.5.9.0

12.5.8.0__________________________________________ 12.5.9.0


(tested user is a administrator)

Regards,
Min

All Comments (13)

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Hello,

On which entry type these options are grayed out?

Best regards,

Érica Poirier

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Hi Erica,

every session entry is affected. For Credential Entry`s the two options are not greyed out.

Thanks!

Regards,
Min

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Hello,


I have been able to reproduce your issue and you are right about that only Credentials entries have the option not greyed out.
A ticket has been submitted to our engineering department.


Best regards,

Érica Poirier

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Many Thanks Erica! :)

Regards,
Min

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I will check that right now.

Regards

David Hervieux

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I've made a new version with the patch.

Regards

David Hervieux

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Hi David,

12.5.10 fixed the issue. Thank you for the incredible quick fix!

Regards,
Min

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Thanks to you for your help.

Regards

David Hervieux

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Hi David,

we figured out that in 12.5.10.0 the option Copy Username and Password only the password in the clipboard is copied

Thanks!

Regards,
Min

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Hi Min,

The "Copy Username and Password" is an amazing useful command but somewhat magical in its implementation. We hook our application on the clipboard subsystem and manipulate it as other applications query the clipboard. There are a few known third-party applications that don't play nice with the clipboard. Some for example will extract everything value sent the clipboard, keep a copy for themselves and then put it back into the clipboard. In our case this will completely break our ability to supply both username & password.

There is still hope. I got my new development laptop a few weeks ago and I the same behavior you are describing. Changing the delay to 100ms (from the default 10ms) helped resolve it for me.

File > Options > General > Clipboard > Clipboard secure copy delay.

Give it a try and let me know if it works for you.

Best regards,

Stéfane Lavergne

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Hi Stefane,

thanks for the hint! Changing the delay to 100ms (from the default 10ms) worked for me too! I swear i have never changed the setting and until recently it works with the default values. But as you say magical in its implementation :)

Thanks for your support! ;)

Regards,
Min

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Hi Min,

I think we might change the default delay to 100ms (from 10ms). The reason it was 10ms is so that if you press CTRL+v and keep it pressed you would get:

usernamepassword

but with a delay of say 100ms you might/would get something like this:

usernameusernameusernameusernamepasswordpasswordpasswordpasswordpasswordpassword

So a few pastes of username followed by a few pastes of password depending on your Windows Keyboard "repeat rate" (fast vs slow)

I'm guessing most people won't be doing this so 100ms is about the fastest you can move from on control box to another. Chances are 250ms or even 500ms will work.

Best regards,

Stéfane Lavergne

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Hi Stefane,

Sounds like a good idea for me! Most used for Copy Username and Password at once is as you said for control boxes or basic auth`s or something like this.. so 100ms should be fine as default value. :)

Thanks for your explanation! ;)

Regards,
Min