Second Monitor option not working

Hi,
I will ask to verify if we can something. Are you able to reproduce that on another machine?

Regards

I do not have another machine with dual monitors to test with unfortunately.

Hello,

I'm currently trying to set up dual monitors with build 16179.

If you try through MSTSC.exe with the option "Use all my monitors for the remote session", do you have the same issue?

Best regards,

I tried MSTSC with that option and it works fine to extend across both monitors.

Hello,

For the monitor selection, do you use "Secondary Monitor" or "Monitor #2"?

I have tried Monitor #2 and it doesn't work but Secondary Monitor does.

Can you confirm?

Best regards,

Prior to the Windows 10 Insider 16179 build I used Monitor #2 which worked. I have tried both options and neither of them work for me as it always launches on the first monitor no matter what then I have to drag to monitor #2.

I am going to try an uninstall and reinstall of the Beta. I have exported my data to be safe. Will report back once done.

Removing and reinstall did not fix the issue. Still opens on primary monitor.

Hello,

Thank you for the details. I will have another look at build 16179 with the options in RDM.

Quick question: What do you have in Settings -> Display on that build?


Best regards,

I have the same as the picture above except 1 & 2 are reversed. That is the only difference.

Hello,


We have been able to reproduce your issue and a ticket has been submitted to our engineering department.


Regrettably, the Support Department cannot provide an exact release date as the full process (Build – Quality Assurance – Release) is out of our control.


Best regards,

Hello,

Could you please export your session and attach it here?

Please remove all sensitive information prior to the export.

Best regards,

What format do you want it exported in?

Here is RDM format. If you need something else let me know.

Hello,

Thank you so much! This will be very helpful.

Best regards,

Any news on this issue if there is a temporary fix for now until next release?

I will try to release a new beta today.

Regards

Thanks David. If you can post when it is released that would be great so I can try it and provide feedback.

It's now available.

Regards

Happy to report the 12.4.9 release fixed the second monitor issue and RDP connections move to my secondary monitor as they did before the issue. :cool:

I'm glad it works now. Sorry for the previous inconvenient.

Regards