Clicking on tab goes to Overview instead of session

Clicking on tab goes to Overview instead of session

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Running 12.4.4.0. This started very recently, but when jumping between sessions it brings me to the Overview instead of going to the actual session, whatever type it is. I try clicking on the underline of the tab, I try clicking on the little icon, same issue. Can this be turned off? I scoured through the options but didn't see anything.

Here's a little video showing what I'm talking about: https://www.screencast.com/t/LPcednE3Rt

Thanks,
Tom


Edit - forgot to add that click on the tab a second time brings you to the session.

All Comments (8)

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Hello Tom,

Thank you for letting us know about this issue, this is not intended. We will try to reproduce it and fix it. We'll keep you updated.

Regards,

Hubert Mireault

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Hello,

Here is a quick possible workaround that might help you while we are trying to reproduce the issue.
If you go in File > Options > User Interface > Dashboard, Uncheck "Auto focus dashboard".



This might stop the switching.

Best regards,

Alexandre Roy

auto focus dashboard.jpg

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That seems to have done the trick. I had to restart RDM, so I'll see if the problem comes back. Makes me wonder if the problem normally went away on a reload. If it comes back, I'll update the thread. Thank you!

Tom

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Hello,

Could you please send us your remotedesktopmanager.cfg file to support@devolutions.net?

By default, it is located in %LOCALAPPDATA%\Devolutions\RemoteDesktopManager

Best regards,

Mark Beausejour

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Mark - I just sent it in.

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Hi tom,

After a few test I couldn't reproduce the issue even with your configuration. So It is possible that when the application had stayed open for a long duration, that anomalies showed up. So if you feel like you need the options focus dashboard back, I guess you can reactivate it, if the issue manifest again you can turn it off, but like you said earlier, I belive the application restart fixed it.

Best regards,

Alexandre Roy

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Just a quick update - this afternoon the same issue with the tabs started happening again. Restarting the RDM app solved it. Normally I keep RDM running and minimized all the time. It's running on a laptop, so I put it to sleep very often and can run the windows session for a week+, so RDM is running that whole time. The computer has been online today since it's last sleep for at least 3-4 hours, and the problem just started happening. I'm fine with restarting the app, just wanted to let you all know.

Tom

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Hi,

Thank you very much for this valuable information, we will take a look and see what we can do. It is probly related to the active X having a bad time.

Best regards,

Alexandre Roy