Usage Log & Reports - RDM 9.9.4.0

Usage Log -

Last Week & last 7 days - results of (9/6/2014 - 9/13/2014) - Result should exclude current date and be an actual last week of 7 days like 9/6/2014 - 9/12/2014.
Custom - Target date chosen for 8/1/2014 to 8/31/2014 and result was provided as 7/31/2014 to 9/1/2014
Last month - results from 7/31/2014 to 9/1/2014 - Result should be 8/1/2014 - 8/31/2014.

looks like the math is off on the data searches.

Export to CSV, html, & xls does not actually save anything and it does not provide an error either.
Export to xml does work & when you open in Excel the columns do not match what I had listed in RDM...

The usage log had the following columns: Group, Log Date, End Date/Time, Active Time, Duration, On Close Comment, & Connection Type. What actually showed in Excel was as follow: Group, On Close Comment, Log Date, End Date/Time, Active Time, Duration, & Connection Type. The export should match the order in which you choose to have the columns ordered.

Reports - Usage Log - (need options to deselect columns) same date issues from above apply to the reports.

Save to Webpage, complete (*.htm, *.html) produces a blank file.
Save to Web archive, single file (*.mht) does not save the file at all.
Save to Webpage, html only (*.htm, *.html) works.

If possible can you add a total line entry at the bottom showing something like

200 entries, 30 days, Active Time 04:14:14 Duration: 05:19:00 or give the user the option to select a total line and what to display on that line similar to a footer etc.

Reason for the above is due to a request to pull times for support and seeing the issues. Also in one instance I noticed that the active time was greater than the duration and that should not be the case.

Once I was able to export to xml and import into Excel I needed to remove select columns, and add additional columns to show total time in HH:MM:SS.