Problems at Add-on Manager

Hi,
I suspect that you have a proxy and the application is unable to download the xml from the web. Can you confirm?

Hi,

but we can use the Session script manager


edited by d.heppt on 7/25/2011

maybe this can help you:

after i clicked on support for this addon i got this error

Enterprise Edition 6.1.3.0

NullReferenceException - Object reference not set to an instance of an object.

at Devolutions.RemoteDesktopManager.Forms.FrmAddOnManager.lblSupportLink_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Label.WndProc(Message& m)
at System.Windows.Forms.LinkLabel.WndProc(Message& msg)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
edited by d.heppt on 7/25/2011

Hi again,

we need the URL where the RMD downloads the XML is that possible?
edited by d.heppt on 7/25/2011

Here i have the application log, it looks like i can download the xml but it has errors?

[7/25/2011 2:24 PM]ERROR SILENT System.InvalidOperationException: There is an error in XML document (581, 6). ---> System.InvalidOperationException: Instance validation error: 'DataEntryAddOn' is not a valid value for AddOnType.
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderAddOnInfoArray.Read1_AddOnType(String s)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderAddOnInfoArray.Read4_AddOnInfo(Boolean isNullable, Boolean checkType)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderAddOnInfoArray.Read5_ArrayOfAddOnInfo()
--- End of inner exception stack trace ---
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists)
at Devolutions.RemoteDesktopManager.Business.BusinessHelper.GetArrayFromWeb[T](String url)
edited by d.heppt on 7/25/2011

Hi,
You are right it's my fault. I uploaded a new xml file valid for the beta version. Can you retry now?

Works =) thx