Bug Report

Bug report forum for Devolutions Launcher

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john.kenny

Resolved

[ISSUE] RDM 2025.2.6.0 beta launch errors then loses licencing assignment?

I grabbed the beta as soon as I saw the rls notes pane in RDM, i performed an upgrade with the MSI and launched but I ran into errors, see below, after OKing the 1st error window RDM launched the data source web page DPH bus in my case and landed on the licences view, I OKd the 2nd and 3rd errors then RDM informs that it has not Ent licence and stops responding?? Any suggestions as the licence is assigned and valid, is there a file somewhere that would clear this without losing any configs? at Devolutions.Hub.Clients.HubClient.ReadObjectResponseAsync[T](HttpResponseMessage response, IReadOnlyDictionary`2 headers, CancellationToken cancellationToken) at Devolutions.Hub.Clients.HubClient.GetHubTransactionStateAsync(CancellationToken cancellationToken) at Devolutions.Hub.Clients.HubClient.<GetHubTransactionState>b__490_0() at Devolutions.Hub.Clients.HubClient.GetHubTransactionState() at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.GetSystemSettings(Guid dataSourceId, HubConnectionDataSource dataSource) at Devolutions.RemoteDesktopManager.Business.DataSources.HubConnectionDataSource.GetDataSourceSettings() at Devolutions.Hub.Clients.HubClient.ReadObjectResponseAsync[T](HttpResponseMessage response, IReadOnlyDictionary`2 headers, CancellationToken cancellationToken) at Devolutions.Hub.Clients.HubClient.GetHubTransactionStateAsync(CancellationToken cancellationToken) at Devolutions.Hub.Clients.HubClient.<GetHubTransactionState>b__490_0() at Devolutions.Hub.Clients.HubClient.GetHubTransactionState() at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.GetSystemTransactionStates(Guid dataSourceId) at Devolutions.RemoteDesktopManager.Business.DataSources.HubSecuritySubDataSource.GetCacheID(CacheName cacheName) at Devolutions.Hub.Clients.HubClient.ReadObjectResponseAsync[T](HttpResponseMessage response, IReadOnlyDictionary`2 headers, CancellationToken cancellationToken) at Devolutions.Hub.Clients.HubClient.GetHubTransactionStateAsync(CancellationToken cancellationToken) at Devolutions.Hub.Clients.HubClient.<GetHubTransactionState>b__490_0() at Devolutions.Hub.Clients.HubClient.GetHubTransactionState() at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.GetSystemTransactionStates(Guid dataSourceId) at Devolutions.RemoteDesktopManager.Business.DataSources.HubSecuritySubDataSource.GetCacheID(CacheName cacheName)

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Maxime Morin

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