[ISSUE] RDM 2025.2.6.0 beta launch errors then loses licencing assignment?
[ISSUE] RDM 2025.2.6.0 beta launch errors then loses licencing assignment?
I grabbed the beta as soon as I saw the rls notes pane in RDM, i performed an upgrade with the MSI and launched but I ran into errors, see below, after OKing the 1st error window RDM launched the data source web page DPH bus in my case and landed on the licences view, I OKd the 2nd and 3rd errors then RDM informs that it has not Ent licence and stops responding?? Any suggestions as the licence is assigned and valid, is there a file somewhere that would clear this without losing any configs?
at Devolutions.Hub.Clients.HubClient.ReadObjectResponseAsync[T](HttpResponseMessage response, IReadOnlyDictionary`2 headers, CancellationToken cancellationToken)
at Devolutions.Hub.Clients.HubClient.GetHubTransactionStateAsync(CancellationToken cancellationToken)
at Devolutions.Hub.Clients.HubClient.<GetHubTransactionState>b__490_0()
at Devolutions.Hub.Clients.HubClient.GetHubTransactionState()
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.GetSystemSettings(Guid dataSourceId, HubConnectionDataSource dataSource)
at Devolutions.RemoteDesktopManager.Business.DataSources.HubConnectionDataSource.GetDataSourceSettings()
at Devolutions.Hub.Clients.HubClient.ReadObjectResponseAsync[T](HttpResponseMessage response, IReadOnlyDictionary`2 headers, CancellationToken cancellationToken)
at Devolutions.Hub.Clients.HubClient.GetHubTransactionStateAsync(CancellationToken cancellationToken)
at Devolutions.Hub.Clients.HubClient.<GetHubTransactionState>b__490_0()
at Devolutions.Hub.Clients.HubClient.GetHubTransactionState()
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.GetSystemTransactionStates(Guid dataSourceId)
at Devolutions.RemoteDesktopManager.Business.DataSources.HubSecuritySubDataSource.GetCacheID(CacheName cacheName)
at Devolutions.Hub.Clients.HubClient.ReadObjectResponseAsync[T](HttpResponseMessage response, IReadOnlyDictionary`2 headers, CancellationToken cancellationToken)
at Devolutions.Hub.Clients.HubClient.GetHubTransactionStateAsync(CancellationToken cancellationToken)
at Devolutions.Hub.Clients.HubClient.<GetHubTransactionState>b__490_0()
at Devolutions.Hub.Clients.HubClient.GetHubTransactionState()
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.GetSystemTransactionStates(Guid dataSourceId)
at Devolutions.RemoteDesktopManager.Business.DataSources.HubSecuritySubDataSource.GetCacheID(CacheName cacheName)
JK
Devolutions Force Member (and Long time Devolutions Fan)
All Comments (9)
Hi John,
Thank you for the bug report. From the stack trace shown, your Hub data source couldn't be loaded correctly. This is something that has been identified and fixed in 2025.2.7+ (which isn't yet available). As for the licenses, I believe that's a side effect of the data source not being loaded correctly. (Your data source provides the license to your RDM, but since it isn't fully loaded, RDM is left without a license.)
We will let you know when the .7 version is available. Meanwhile, I suggest staying with the 2025.1 for Hub Business. Sorry for your troubles.
Have a good day!
Maxime Morin
Whats the method of dropping the datasource from rdm without touching any other config, I've had a similar situation in the past but no doubt changes since then means it won't be the same resolution, it's one of the files in rdm right? Just thought I'd give it another go reinitialising the datasource once launched.
Alternatively, I'd be happy if you could pm me an early build of 2025.2.7+ if give it a go as I was looking forward to those additions.
Thanks
JK
Devolutions Force Member (and Long time Devolutions Fan)
Hi John,
Are you able to do it from the UI or is the previous issue blocking you? 
Data source information are located in the STV file but it's encrypted and can't easily be modified.
We will keep you posted on new releases, have a good day!
Maxime Morin
f710007a-6e91-472c-a650-9af0a01b0dbd.png
Hi John,
The 2025.2.7 Beta has been released.
https://forum.devolutions.net/topics/44761/remote-desktop-manager-20252--beta#208036
Would you like to try it?
Have a good day!
Maxime Morin
Maxime,
Good news, it launched at least, then it froze and still is after the datasource has loaded??
Any suggestions??
JK
Devolutions Force Member (and Long time Devolutions Fan)
Hi John,
Are you able to share a screenshot of the issue? Do you see your entries? Do you have the license prompt?
Have a good day!
Maxime Morin
If it's necessary i can PM a shot, but it gets past datasource and licence loading parts, so I see everything ready to go, just can't click anything at all?
TBH, I am wondering if my W11 instance has past the point of no return to be clean reset......
I'll try my .cfg on a vm to test...
I'll get back to you......
JK
Devolutions Force Member (and Long time Devolutions Fan)
Sorry for the delay, but as expected it worked on clean W11 instance,
Got another question though, how long tilll credentials linked between vaults is released for datasources other than SQL?
Thanks,
JK
Devolutions Force Member (and Long time Devolutions Fan)
Hi John,
As always, the answer is "it depends". By released, do you mean that it's usable in RDM? In the Web (open in web)? All of these? In 2025.3, we will add "more" support for that feature, but we can't say for sure yet, our planning isn't quite done for that release.
Have a good day!
Maxime Morin