Support forum for Remote Desktop Manager
8/12/2010 6:41:43 PM
 mahesh Posts: 4
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Hi All, I have RDM 5.8.1.0 installed on Windows 2003 R2 SP2 with Remote Desktop Connection client 5.2.3790.3959. When I try to open a embedded session, I'm presented with the error "Unable to find Microsoft Remote Desktop Client Active X!". External session works fine.
Thanks - Mahesh
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8/12/2010 6:42:55 PM
 mahesh Posts: 4
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Application Log as follows:
[13/08/2010 1:42 p.m.]ERROR SILENT System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)) at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid) at System.Windows.Forms.AxHost.CreateWithoutLicense(Guid clsid) at System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid) at System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid) at System.Windows.Forms.AxHost.CreateInstance() at System.Windows.Forms.AxHost.GetOcxCreate() at System.Windows.Forms.AxHost.TransitionUpTo(Int32 state) at System.Windows.Forms.AxHost.CreateHandle() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.AxHost.EndInit() at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedRDP70.InitializeComponent() at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedRDP70..ctor(EmbededConnectionResult embededConnectionResult) at Devolutions.RemoteDesktopManager.Business.Connectors.EmbeddedRemoteDesktopConnector.NewFrameUnknown(EmbededConnectionResult connectionResult) [13/08/2010 1:42 p.m.]ERROR SILENT System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)) at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid) at System.Windows.Forms.AxHost.CreateWithoutLicense(Guid clsid) at System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid) at System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid) at System.Windows.Forms.AxHost.CreateInstance() at System.Windows.Forms.AxHost.GetOcxCreate() at System.Windows.Forms.AxHost.TransitionUpTo(Int32 state) at System.Windows.Forms.AxHost.CreateHandle() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.AxHost.EndInit() at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedRDP61.InitializeComponent() at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedRDP61..ctor(EmbededConnectionResult embededConnectionResult) at Devolutions.RemoteDesktopManager.Business.Connectors.EmbeddedRemoteDesktopConnector.NewFrameUnknown(EmbededConnectionResult connectionResult) [13/08/2010 1:42 p.m.]ERROR SILENT System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)) at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid) at System.Windows.Forms.AxHost.CreateWithoutLicense(Guid clsid) at System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid) at System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid) at System.Windows.Forms.AxHost.CreateInstance() at System.Windows.Forms.AxHost.GetOcxCreate() at System.Windows.Forms.AxHost.TransitionUpTo(Int32 state) at System.Windows.Forms.AxHost.CreateHandle() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.AxHost.EndInit() at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedRDP60.InitializeComponent() at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedRDP60..ctor(EmbededConnectionResult embededConnectionResult) at Devolutions.RemoteDesktopManager.Business.Connectors.EmbeddedRemoteDesktopConnector.NewFrameUnknown(EmbededConnectionResult connectionResult) [13/08/2010 1:42 p.m.]ERROR SILENT System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)) at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid) at System.Windows.Forms.AxHost.CreateWithoutLicense(Guid clsid) at System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid) at System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid) at System.Windows.Forms.AxHost.CreateInstance() at System.Windows.Forms.AxHost.GetOcxCreate() at System.Windows.Forms.AxHost.TransitionUpTo(Int32 state) at System.Windows.Forms.AxHost.CreateHandle() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.AxHost.EndInit() at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedRDP50.InitializeComponent() at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedRDP50..ctor(EmbededConnectionResult embededConnectionResult) at Devolutions.RemoteDesktopManager.Business.Connectors.EmbeddedRemoteDesktopConnector.NewFrameUnknown(EmbededConnectionResult connectionResult) [13/08/2010 1:42 p.m.]ERROR System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)) at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid) at System.Windows.Forms.AxHost.CreateWithoutLicense(Guid clsid) at System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid) at System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid) at System.Windows.Forms.AxHost.CreateInstance() at System.Windows.Forms.AxHost.GetOcxCreate() at System.Windows.Forms.AxHost.TransitionUpTo(Int32 state) at System.Windows.Forms.AxHost.CreateHandle() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.AxHost.EndInit() at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedRDP50.InitializeComponent() at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedRDP50..ctor(EmbededConnectionResult embededConnectionResult) at Devolutions.RemoteDesktopManager.Business.Connectors.EmbeddedRemoteDesktopConnector.NewFrameUnknown(EmbededConnectionResult connectionResult) at Devolutions.RemoteDesktopManager.Business.Connectors.EmbeddedRemoteDesktopConnector.CreateFrame(EmbededConnectionResult connectionResult)
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8/13/2010 5:01:18 PM
 David Hervieux Administrator Posts: 3767
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Hi, The activeX is too old, you will have to install the version 6.0 of the Remote Desktop client, here is a workaround to install it:
http://remotedesktopmanager.com/remotedesktopmanager/Support.aspx/FAQ#g3 edited by dhervieux on 8/13/2010
-- David Hervieux Devolutions inc.

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8/15/2010 8:07:10 PM
 mahesh Posts: 4
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Thanks David. I will give this a try. Regards - Mahesh
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