Devolutions Service Dashboard

General Service Status

This forum lists the incidents affecting Devolutions online services
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8
Latest post
18 days ago - Matthieu Goulet

Remote Desktop Manager

Announcements

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124
Latest post
8 days ago - Intelliteams

Help

Support forum for Remote Desktop Manager
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1559
Latest post
22 hours ago - David Hervieux

Bug Report

Bug report forum for Remote Desktop Manager
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926
Latest post
1 days ago - sdl

Feature Request

Feature request forum for Remote Desktop Manager
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1043
Latest post
1 days ago - André Sanscartier

AddOns

Remote Desktop Manager - AddOns support
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143
Latest post
3 days ago - David Hervieux

Macro/Script/Tools

Use this forum to share with the community the template or session tool you have created.
Threads
34
Latest post
3 days ago - David Hervieux

SDK

Remote Desktop Manager - AddOn development forum
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31
Latest post
6/11/2014 - llewellyn.dulkeith

Localization

Report translation problem or suggest new translation.
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8
Latest post
6/16/2014 - David Hervieux

Web site

Bugs, comments or suggestions; anything related to Remote Desktop Manager web site
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23
Latest post
8/6/2013 - David Hervieux

Beta

Bugs, comments or suggestions; anything related to Remote Desktop Manager Beta
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111
Latest post
3 hours ago - David Hervieux

PowerShell Repository

This group contains multiple PowerShell script to import edit or interact with the Remote Desktop Manager data
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24
Latest post
1 days ago - Peter Cermak

Remote Desktop Manager Mac

Announcements

Monitor this forum to get notified when a new update is available
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7
Latest post
7 days ago - Benoit Sansregret

Help

Support forum for Remote Desktop Manager Mac
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30
Latest post
7 days ago - Benoit Sansregret

Bug Report

Bug report forum for Remote Desktop Manager Mac
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94
Latest post
2 days ago - Benoit Sansregret

Feature Request

Feature request forum for Remote Desktop Manager
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34
Latest post
27 days ago - David Hervieux

Password Vault Manager

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10
Latest post
3/20/2014 - Maxime Trottier

Help

Support forum for Password Vault Manager
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39
Latest post
8 days ago - David Hervieux

Bug Report

Bug report forum for Password Vault Manager
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21
Latest post
5/1/2014 - vanbope

Feature Request

Feature request forum for Password Vault Manager
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17
Latest post
2 days ago - David Hervieux

AddOns

Password Vault Manager - AddOns support
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2
Latest post
4/17/2014 - Stefane Lavergne

Beta

Password Vault Manager beta topic
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9
Latest post
4/4/2012 - David Hervieux

Password Vault Manager Mac

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5
Latest post
7 days ago - Benoit Sansregret

Help

Support forum for Password Vault Manager Mac
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0
Latest post

Bug Report

Bug report forum for Password Vault Manager Mac
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1
Latest post
1/9/2014 - Benoit Sansregret

Feature Request

Feature request forum for Password Vault Manager Mac
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2
Latest post
2/27/2014 - Kilian

Remote Desktop Manager Online

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1
Latest post
10/31/2012 - David Hervieux

Help

Support forum for Remote Desktop Manager Online
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14
Latest post
3/12/2014 - Nick Terry

Bug Report

Bug report forum for Remote Desktop Manager Online
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11
Latest post
11/14/2013 - myadon

Feature Request

Feature request forum for Remote Desktop Manager Online
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6
Latest post
10/31/2012 - sbonilla

Remote Desktop Manager Server

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3
Latest post
4/15/2014 - Maxime Trottier

Help

Support forum for Remote Desktop Manager Server
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28
Latest post
2 days ago - David Hervieux

Bug Report

Bug report forum for Remote Desktop Manager Server
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6
Latest post
6/16/2014 - David Wilderman

Feature Request

Feature request forum for Remote Desktop Manager Server
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8
Latest post
14 days ago - Maurice Cote


What's going on


Users online 3   Members 0   Guests 3

Threads 4382   Posts 25428   Members 3511


Recent posts


3 hours ago
Topic:
Remote Desktop Manager 9.5 Beta
David Hervieux
David Hervieux
Posts: 9138
Devolutions staff
We have a new version available:

http://download.devolutions.net/Devolutions.RemoteDesktopManager.Bin.9.4.12.0.zip
http://download.devolutions.net/Setup.RemoteDesktopManager.9.4.12.0.exe

== Change History ==

- Added a switch data source shortcut (Ctrl+Shift+D)
- Added a test credentials for RDMO
- Added an option to save the fingerprint for SSH
- Added gateway support for SSH Shell
- Added more RoboForm import compatibility
- Added the new Pleasant Server My Account Settings
- Added the new Secret Server My Account Settings
- Added the note in the possible filter criteria
- Added the security column in the group dashboard
- Fixed a bug with the template and the security group not saved
- Fixed a possible issue with the enter when the navigation pane is undocked
- Fixed an issue with a sub connection that should not allow other sub-connection
- Fixed an issue with the copy credentials and the explorer type
- Fixed an issue with the edit play list that creates an duplicate entry
- Updated the Rebex integrated components
22 hours ago
Topic:
auto register SSH fingerprint?
David Hervieux
David Hervieux
Posts: 9138
Devolutions staff
This will be fixed in the next version.
1 days ago
Topic:
Add-on for Microsoft SCCM 2007 remote control?
André Sanscartier
André Sanscartier
Posts: 323
Devolutions staff
Hi,
Yes, the add-on has been updated and it is available with the beta version.
Best regards,
1 days ago
Topic:
Add-on for Microsoft SCCM 2007 remote control?
David Hervieux
David Hervieux
Posts: 9138
Devolutions staff
Hi,
I think he did but you need RDM beta to have the latest add-on. I will double check with him to be sure.
1 days ago
Topic:
Add-on for Microsoft SCCM 2007 remote control?
ethav
ethav
Posts: 2
David Hervieux wrote:
Hi,
I will ask André to update the add-on so it also support this version.

Thank you for the details.


Did André update the add-on yet? I'd love to be able to integrate SCCM 2007's remote control into RDM.

Thanks,
Eric
1 days ago
Topic:
auto register SSH fingerprint?
cyr0nk0r
cyr0nk0r
Posts: 39

Is there a way I can set RDM to auto register the fingerprint when I SSH into a new switch.
We have over 1,000 switches and I don't want to always have to hit yes.
1 days ago
Topic:
Views
jlmedinan
jlmedinan
Posts: 29
Yep, but is not intuitive and friendly. Anyway, Just a suggestion
1 days ago
Topic:
SQL Server & High Availability with RDM
goku_11
goku_11
Posts: 2
Thanks Stefane. We have the enterprise edition already running on a single 2008 instance. We'll carry out testing prior to migrating the production database.

Thanks for your help.
1 days ago
Topic:
SQL Server & High Availability with RDM
Stefane Lavergne
Stefane Lavergne
Posts: 761
Devolutions staff
1) Is this applications certified to work using SQL Server 2012? RDM will work with any version of MS SQL Server. Including 2014 (I'm currently running 2014).
Help topic (slightly out of date): http://help.remotedesktopmanager.com/index.html?datasource_sqlserver.htm

2) Are there any known problems using this application with SQL Server 2012?
No

3) When is it planned to have a version that works using SQL Server 2012?
Already works

4) What compatibility level setting is required for this application to work?
n/a

5) What application version/upgrade level is required for this to work with SQL Server 2012?
Requires the Enterprise version, the free version doesn't allow for MS SQL Server or MySQL connectivity

6) Does the application have any specific requirements (e.g. service pack revision) of SQL Server 2012?
no, but keeping your MS SQL Server up-to-date is never a bad idea.

7) Do you support SQL Server Always On availability groups?
It has not been tested in house but we currently have a few clients that are running with Always On

8) Do you support SQL Server clustering?
Yes

9) Do you support log shipping and database mirroring?
Yes

10) Does your application make use of MSDTC (Microsoft Distributed Transaction Coordinator)?
No

11) Do you have any plans to support SQL Server 2014 and if so, when?
Already supported

12) Is an application upgrade required to use 2012 or 2014 and if so, is there a cost to upgrade?
There is no cost difference.

13) If your application is not supported or doesn't work in 2012 (or 2014), would running the application in 2008 compatibility mode on SQL Server 2012 be supported?
We support all version of MS SQL Server starting with 2005 up to the latest (no SQL compact support)

RDM's database schema is simple and small. We don't require any "special" configuration or any other magic to make it work. We highly recommend you test your particular environment (using a trial license) prior to purchasing the software. We are available via the forum to answer any and all questions you might have.

Regards,
1 days ago
Topic:
AWS
David Hervieux
David Hervieux
Posts: 9138
Devolutions staff
Hi,
Where is you AWS instances are located? Could you verify the application log in Help->View Application Logs?
1 days ago
Topic:
Views
David Hervieux
David Hervieux
Posts: 9138
Devolutions staff
You could do something like that with the filter and the tags
1 days ago
Topic:
SQL Server & High Availability with RDM
goku_11
goku_11
Posts: 2
We are looking to setup a SQL cluster in our company and I have some queries regarding compatibility of your product. Could you assist by reviewing and answering the questions below.


1) Is this applications certified to work using SQL Server 2012?
2) Are there any known problems using this application with SQL Server 2012?
3) When is it planned to have a version that works using SQL Server 2012?
4) What compatibility level setting is required for this application to work?
5) What application version/upgrade level is required for this to work with SQL Server 2012?
6) Does the application have any specific requirements (e.g. service pack revision) of SQL Server 2012?
7) Do you support SQL Server Always On availability groups?
8) Do you support SQL Server clustering?
9) Do you support log shipping and database mirroring?
10) Does your application make use of MSDTC (Microsoft Distributed Transaction Coordinator)?
11) Do you have any plans to support SQL Server 2014 and if so, when?
12) Is an application upgrade required to use 2012 or 2014 and if so, is there a cost to upgrade?
13) If your application is not supported or doesn't work in 2012 (or 2014), would running the application in 2008 compatibility mode on SQL Server 2012 be supported?


Thank you
1 days ago
Topic:
RDM CMDlets under 64 bit
Peter Cermak
Peter Cermak
Posts: 137
Good to hear Applause
(Your'e missing a Thumbs up Smiley)
1 days ago
Topic:
AWS
Lacy Moore
Lacy Moore
Posts: 2
I'm trying to use the AWS connector. It appears I'm connecting ok, or at least sort of. I'm able to see my Security Groups and Key Pairs, but I'm not seeing any of my Instances.

From what I can tell from the online help, you only need a friendly name, Access key ID and Secret Access Key. I have entered those from the values in the IAM Manager from the AWS Web console. I have both my user and group set to administrator access.

I also tried it without using IAM and using what I guess is the old method. Same results.

Before I start trying to troubleshoot further, I wanted to see if anyone else was using this and if it is working for them.
1 days ago
Topic:
Hang on closing RDP session
sdl
sdl
Posts: 17
The issue with RDM hanging on closing RDP sessions is still present in Beta v9.4.9.0.
1 days ago
Topic:
RDM 9.2.10.0 stops logging in correctly via RDG
David Hervieux
David Hervieux
Posts: 9138
Devolutions staff
No it's not related. Could you give a try to RDM beta?
2 days ago
Topic:
RDM 9.2.10.0 stops logging in correctly via RDG
yobyot
yobyot
Posts: 11
Hi.

Does this help?


[07/22/2014 14:51:18]ERROR SILENT System.NullReferenceException: Object reference not set to an instance of an object.
at DevExpress.XtraTab.XtraTabControl.OnTabPageAdded(XtraTabPage page)
at DevExpress.XtraTab.XtraTabControl.OnTagPagesCollectionChanged(Object sender, CollectionChangeEventArgs e)
at DevExpress.XtraTab.XtraTabPageCollection.RaiseCollectionChanged(CollectionChangeEventArgs e)
at DevExpress.XtraTab.XtraTabPageCollection.OnInsertComplete(Int32 position, Object value)
at System.Collections.CollectionBase.System.Collections.IList.Add(Object value)
at DevExpress.XtraTab.XtraTabPageCollection.Add(XtraTabPage page)
at DevExpress.XtraTab.XtraTabPageCollection.Add(String text)
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbon.RefreshTabGroups()
at Devolutions.RemoteDesktopManager.Managers.EmbeddedViewManager.Close(IFormConnectionContainer childForm)
2 days ago
Topic:
RDM 9.2.10.0 stops logging in correctly via RDG
David Hervieux
David Hervieux
Posts: 9138
Devolutions staff
Could you verify the application log in Help->View application logs?
2 days ago
Topic:
RDM 9.2.10.0 stops logging in correctly via RDG
yobyot
yobyot
Posts: 11
I use RDM to log in to remote machines via RD Gateway. Credentials for the destination are kept in LastPass; credentials for the RDG machine are kept in a local credential.

After some random period, starting a session fails with a 4625 error on the target machine. Login to the RDG machine is just fine. Security error 4625 is a login error; the details in the log say it's a bad password or userid.

The passwords and userids are correct in LastPass. The same credentials can be used to login via the Windows 8.1-level RDP client, the iOS RDP client and the Mac OS X client.

Restarting Windows resolves this problem until it randomly appears again.

I would guess this has something to do with RDM's failure to pull the correct userid and password from LastPass but since it isn't a crash, I am not sure of this.

You should know that I have a very large LastPass store as I have multiple clients' credentials stored in it. It wouldn't surprise me if this is an out-of-memory problems since a reboot appears to fix it.

Thx.
2 days ago
Topic:
RDM CMDlets under 64 bit
Stefane Lavergne
Stefane Lavergne
Posts: 761
Devolutions staff
Peter,

Thank you for sharing your script.

We've have a dev looking at our PowerShell cmdlet. We will be adding new cmdlets and making them more pipeline friendly. Also note, we will also try to enable the cmdlet in PowerShell x64.

I see what you did there. Sorting the list to get the latest version of the PSSnapin. We've added a to-do to cleanup old PSSnapin registrations during the setup.

Best regards,
2 days ago
Topic:
RDM CMDlets under 64 bit
Peter Cermak
Peter Cermak
Posts: 137
Hi, i just thought i share this tiny bit of code.

Explanation: RDM cmdlets do NOT load in 64 bit Powershell.

I use this to run my New-Session script from standard 64 bit Powershell environment.
supports all Parameters


if ([Environment]::Is64BitProcess) {
$Myself = $Myinvocation.line
Write-Host ".Running in 64 Bit, Restarting in 32 bit '$Myself'"
& $env:windir\syswow64\WindowsPowerShell\v1.0\powershell.exe $Myself
return 0
}


$RDMSnapin = Get-PSSnapin -Name *Remote.Desktop* -Registered -ErrorAction SilentlyContinue | sort version -Descending | select -First 1
Add-PSSnapin $RDMSnapin -ErrorAction SilentlyContinue
$AddRC = (Get-Command *rdm*).count

Write-Host ".Adding RDM Snapin: $($RDMSnapin.Name), Loaded cmdlets: $AddRC"
[/CODE]
2 days ago
Topic:
Portable Installation / Override.cfg
David Hervieux
David Hervieux
Posts: 9138
Devolutions staff
Hi Peter,
I did a fix but had to revoke it. We had too many issues when the application is used on a shared drive. However you have an option in the Advanced section:

Use application directory for offline file
Use application directory for play list
2 days ago
Topic:
Portable Installation / Override.cfg
Peter Cermak
Peter Cermak
Posts: 137
Still not working with the newest beta :-(
Devolutions.RemoteDesktopManager.Bin.9.4.11.0

Content of Override.cfg works for *.cfg, *.lyt,...
.\Data\%username%\

Contents of LOCALAPPDATA
[CODE]
PS C:\Users\...\AppData\Local\Devolutions\RemoteDesktopManager> gci -Recurse

Directory: C:\Users\...\AppData\Local\Devolutions\RemoteDesktopManager

Mode LastWriteTime Length Name
---- ------------- ------ ----
d---- 30.07.2014 14:34 AddOns
d---- 30.07.2014 14:36 c61c20b2-3cfc-4108-809d-2c53b470e9
3f
d---- 30.07.2014 14:34 e05f94d5-a24b-4739-9c54-c3a374c53a
dd
d---- 30.07.2014 14:37 TheGreenBowVPN
-a--- 25.07.2014 14:20 402106 Addoninfo50.xml

Directory:
C:\Users\...\AppData\Local\Devolutions\RemoteDesktopManager\AddOns

Mode LastWriteTime Length Name
---- ------------- ------ ----
d---- 30.07.2014 14:34 New
d---- 30.07.2014 14:34 NewAdmin
d---- 30.07.2014 14:34 ToDelete
d---- 30.07.2014 14:34 ToDeleteAdmin

Directory: C:\Users\...\AppData\Local\Devolutions\RemoteDesktopManager\e05f
94d5-a24b-4739-9c54-c3a374c53add

Mode LastWriteTime Length Name
---- ------------- ------ ----
d---- 30.07.2014 14:36 PlayList
-a--- 30.07.2014 14:34 4801536 offline.db

Directory: C:\Users\...\AppData\Local\Devolutions\RemoteDesktopManager\e05f
94d5-a24b-4739-9c54-c3a374c53add\PlayList

Mode LastWriteTime Length Name
---- ------------- ------ ----
-a--- 30.07.2014 14:36 324 LastOpened.xml

Directory:
C:\Users\...\AppData\Local\Devolutions\RemoteDesktopManager\TheGreenBowVPN

Mode LastWriteTime Length Name
---- ------------- ------ ----
d---- 30.07.2014 14:37 Connections
[/CODE]
2 days ago
Topic:
Views
jlmedinan
jlmedinan
Posts: 29
I think is a great idea to allow different views. I'll try to explain:

I've the following entries:


Databases:
- Database server 1
- Database Server 2
- Database Server 3
Application Server
- App server 1
- App server 2
- App Server 3
File Server
- File server 1
- File server 2


it would be great if we can define "Views" like:

Application View
Application 1
- Database Server 1
- Application Server 2
Application 2
- Database Server 1
- Database Server 3
- App server 1
- File Server 1

Bussiness View
Accounting
- Application 1
- Application 2
- File server 1

HR
- Application 3
- Database Server 3
- File server
2 days ago
Topic:
Why Purchase RDM Server?
David Hervieux
David Hervieux
Posts: 9138
Devolutions staff
The main difference is that roles are automatically applied with the AD group which is not the case with the SQL Server version. You have to manually apply the roles to each user. It can't be linked to an existing AD group.

By hiding the database behind a server, you get a much better security since nobody has a direct access to the database.
2 days ago
Topic:
Why Purchase RDM Server?
Nick Terry
Nick Terry
Posts: 4
Thanks Patrick. I can see the benefits of the 'proxy' nature of RDMS to the data source. With regards to the only other benefit of RDMS (correct me if this statement is wrong) am I right in saying that domain logons to the (MS SQL) advanced datasource are therefore controlled by ACLs in SQL server but if you have Remote Desktop Manager Server you can control logons directly in Active Directory (using AD groups)? But what if you created an AD group then gave that permissions to the database; wouldn't that achieve the same effect? Also, are we just talking about logons here or does it extend to more granular permissions (i.e. only allowing access to a certain part of the session list, for example)?
2 days ago
Topic:
Create new session window does not autosize
Benoit Sansregret
Benoit Sansregret
Posts: 182
Devolutions staff
Hi,

Thank you for reporting this. We will work on a solution for smaller screen as soon as possible.
2 days ago
Topic:
Why Purchase RDM Server?
mad
mad
Posts: 14
Hi Nick

Perhaps this helps a bit about that question: http://blog.devolutions.net/2014/04/do-you-need-remote-desktop-manager.html We asked us the same question.

Best regards.
Patrick
2 days ago
Topic:
Teamviewer password import / online status
mad
mad
Posts: 14
Hi David

I asked Teamviewer and they told me it's encrypted and can't be retrieved.. :-( I will take another look if I find something else.

Regarding the online status, I think I found something in the API Document: http://downloadeu2.teamviewer.com/integrate/TeamViewer_API_Documentation.pdf Page 21:

GET /api/v1/users?online=true&full_list=true

Hope this helps.

Best regards.
Patrick
2 days ago
Topic:
Why Purchase RDM Server?
Nick Terry
Nick Terry
Posts: 4
I'm looking to purchase some RDM Enterprise licenses to use within our team. My question is, why would I also purchase Remote Desktop Manager Server along with these licenses? What benefits would I gain over just pointing Remote Desktop Manager directly to a SQL instance on a database server?