Devolutions Service Dashboard

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This forum lists the incidents affecting Devolutions online services
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6
Latest post
1/29/2014 - Matthieu Goulet

Remote Desktop Manager

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111
Latest post
5 days ago - Maxime Trottier

Help

Support forum for Remote Desktop Manager
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1421
Latest post
1 hours ago - Robin Tatum

Bug Report

Bug report forum for Remote Desktop Manager
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853
Latest post
2 days ago - Maurice Cote

Feature Request

Feature request forum for Remote Desktop Manager
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995
Latest post
20 hours ago - Maurice Cote

AddOns

Remote Desktop Manager - AddOns support
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132
Latest post
4 days ago - David Hervieux

Macro/Script/Tools

Use this forum to share with the community the template or session tool you have created.
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33
Latest post
2 days ago - Kattywumpus

SDK

Remote Desktop Manager - AddOn development forum
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30
Latest post
11/4/2013 - Magnus Pettersson

Localization

Report translation problem or suggest new translation.
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8
Latest post
18 days ago - fei

Web site

Bugs, comments or suggestions; anything related to Remote Desktop Manager web site
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23
Latest post
8/6/2013 - David Hervieux

Beta

Bugs, comments or suggestions; anything related to Remote Desktop Manager Beta
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102
Latest post
1/18/2014 - David Hervieux

PowerShell Repository

This group contains multiple PowerShell script to import edit or interact with the Remote Desktop Manager data
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15
Latest post
2/14/2014 - David Hervieux

Remote Desktop Manager Mac

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1
Latest post
12 days ago - atakacs

Help

Support forum for Remote Desktop Manager Mac
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26
Latest post
4 days ago - Benoit Sansregret

Bug Report

Bug report forum for Remote Desktop Manager Mac
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84
Latest post
2 days ago - Benoit Sansregret

Feature Request

Feature request forum for Remote Desktop Manager
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30
Latest post
6 days ago - Benoit Sansregret

Password Vault Manager

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10
Latest post
3/20/2014 - Maxime Trottier

Help

Support forum for Password Vault Manager
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35
Latest post
11/26/2013 - David Hervieux

Bug Report

Bug report forum for Password Vault Manager
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20
Latest post
4 days ago - vanbope

Feature Request

Feature request forum for Password Vault Manager
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16
Latest post
3/20/2014 - vanbope

AddOns

Password Vault Manager - AddOns support
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2
Latest post
4 days ago - Stéfane Lavergne

Beta

Password Vault Manager beta topic
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9
Latest post
4/4/2012 - David Hervieux

Password Vault Manager Mac

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1
Latest post
12/12/2013 - Maxime Trottier

Help

Support forum for Password Vault Manager Mac
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0
Latest post

Bug Report

Bug report forum for Password Vault Manager Mac
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1
Latest post
1/9/2014 - Benoit Sansregret

Feature Request

Feature request forum for Password Vault Manager Mac
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2
Latest post
2/27/2014 - Kilian

Remote Desktop Manager Online

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1
Latest post
10/31/2012 - David Hervieux

Help

Support forum for Remote Desktop Manager Online
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14
Latest post
3/12/2014 - Nick Terry

Bug Report

Bug report forum for Remote Desktop Manager Online
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11
Latest post
11/14/2013 - myadon

Feature Request

Feature request forum for Remote Desktop Manager Online
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6
Latest post
10/31/2012 - sbonilla

Remote Desktop Manager Server

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3
Latest post
5 days ago - Maxime Trottier

Help

Support forum for Remote Desktop Manager Server
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23
Latest post
11 days ago - Maurice Cote

Bug Report

Bug report forum for Remote Desktop Manager Server
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5
Latest post
2/12/2014 - SMG

Feature Request

Feature request forum for Remote Desktop Manager Server
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7
Latest post
11 days ago - Stéfane Lavergne


What's going on


Users online 5   Members 0   Guests 5

Threads 4036   Posts 23278   Members 3313


Recent posts


1 hours ago
Topic:
Proxy on Web Browser

Robin Tatum
Robin Tatum
Posts: 1
I was also stuck in a same problem but now i get it, I was doing a little mistake.
20 hours ago
Topic:
Counting work hours spent on Remote Desktop

Maurice Cote
Maurice Cote
Administrator
Posts: 445
Are you using an Advanced data source? Because it's implemented in the Usage Log accessible via View -> Logs -> View usage log.

For embedded RDP we have more info, one timer for the session being active, an another which we do as best as we can to capture user activity.
1 days ago
Topic:
Counting work hours spent on Remote Desktop

labsy
labsy
Posts: 1
Hi,

I am using RDC for my daily work. Servers administration, network administration etc. By the book I should write down every remote job I do, but in real world it all goes too quickly I can hardly follow up. Phones ringing, gozillion requests via HelpDesk, another gozillion via email, having a dozen of Remote Desktops opened at a time, so I cannot remember where my head is, who would think of writing down what you were doing and how much time you spent on each case after such a day?
So, I think it would be a GREAT idea to have RDC somehow collect my activity on remote desktops, and show a summary upon request. I could then sum up all my remote work for each site/RDC folder at the end of the month, and attach report to my monthl bill.

The only caveat here is whether it is possible to not just see if Remote Desktop is opened or not, but also if it is active or not. But for start, some monthly stats of time spent having just OPENED each remote desktop would be great.

What do you think?
2 days ago
Topic:
Templates drop configured Subconnections

Kattywumpus
Kattywumpus
Posts: 36
Maybe next Tuesday.
2 days ago
Topic:
Templates drop configured Subconnections

David Hervieux
David Hervieux
Administrator
Posts: 8536
Could you try to create a completely new data source (Xml) and check if you can reproduce the problem.
2 days ago
Topic:
Templates drop configured Subconnections

Kattywumpus
Kattywumpus
Posts: 36
MSSQL
2 days ago
Topic:
Templates drop configured Subconnections

David Hervieux
David Hervieux
Administrator
Posts: 8536
Hi,
I've tried multiple scenario and I can reproduce it. What data source type do you use?
2 days ago
Topic:
GetFocus RDM with filter filled with parameter.

David Hervieux
David Hervieux
Administrator
Posts: 8536
This will be in the next minor update with the /Filter:{filter}
2 days ago
Topic:
Crash - After Closing Session

Benoit Sansregret
Benoit Sansregret
Administrator
Posts: 148
Hi,

Yes it's the right way and the right place to submit your crash report.
They can be useful to identify what crashed and the cause of the crash.
Sadly, I can't promise you I will be able to fix the issue just because you sent me the crash report.

Keep them coming if you can and always explain what you were doing when you had them.

Thank you for your feedback
2 days ago
Topic:
Crash - After Closing Session

bpinson
bpinson
Posts: 6
First, is the right place, and right way to submit a crash report? Are they useful?

Second, all I did was click the "X" to close a session and received the crash. It's done this to me before but I just moved on. I figured it's best to report it though if it's helpful.

I've attached it to this post.

-Billy
2 days ago
Topic:
LastPass integration: "Other error"

Maurice Cote
Maurice Cote
Administrator
Posts: 445
Hi

is there anything relevant in Help - View Application Logs?
2 days ago
Topic:
LastPass integration: "Other error"

Suresh
Suresh
Posts: 1
I am evaluating RDM for use in my company, and so far I am very happy with it.

Unfortunately integrating RDM with LastPass (integrated mode) does not seem to work with my LP Premium account with Yubikey-authentication.
When i enter my username and password in RDM and try to get my creds list it does ask for my password and OTP and then responds:
"Other error"
The credentials list is not displayed, so i cannot use LP-integration.

What i tried already to solve the problem:
- Disabled Yubikey authentication
- I had my LP organised in two profiles. I removed those profiles, so that there is only one general profile.
- Created a seperate LP standard account

When i use a new, empty, LP standard account it does work fine, so it seems there is something in my specific account that triggers the "Other error".
Obviously it is however not possible for me to start over with a new LP account, since my own LP account contains a lot of entries and has the Premium-subscription attached to it...
3 days ago
Topic:
Virtual Host Console Clipboard?

virtualman
virtualman
Posts: 4
I'd just like to see a bare minimum add-in to the ACTIONS commands to paste text from clipboard into the Hyper-V Console screen. Be it password or text into notepad etc once you're logged into the VM through the console.
3 days ago
Topic:
Virtual Host Console Clipboard?

virtualman
virtualman
Posts: 4
David Hervieux wrote:
Does the print screen comes from vmconnect?


Yes, the capture I uploaded was from the RSAT Virtual Machine Connection tool.
3 days ago
Topic:
Getting error "Unable to open VPN-Connection"

David Hervieux
David Hervieux
Administrator
Posts: 8536
Hi,
I was implementing the IgnoreErrorCode but I saw a wait for exit of 15 seconds. Could it be possible that it takes more than that to open the VPN?
3 days ago
Topic:
License Renewal

David Hervieux
David Hervieux
Administrator
Posts: 8536
Exactly. Thank you Dmitry
3 days ago
Topic:
Virtual Host Console Clipboard?

David Hervieux
David Hervieux
Administrator
Posts: 8536
Does the print screen comes from vmconnect?
3 days ago
Topic:
Templates drop configured Subconnections

Kattywumpus
Kattywumpus
Posts: 36
Yes.
3 days ago
Topic:
Templates drop configured Subconnections

David Hervieux
David Hervieux
Administrator
Posts: 8536
Thank you for the bug report. I have entered it in our system. Just to add more details, does it happen with the local and the shared template?
3 days ago
Topic:
License Renewal

Dmitry
Dmitry
Posts: 27
You can run the software using existed license, but can't update to new actual for new features.
3 days ago
Topic:
Virtual Host Console Clipboard?

virtualman
virtualman
Posts: 4
Hi David,

With the Microsoft Virtual Console it has a few functions other than remotely connecting to the VM via console.
The plugin in RDM has only a few of the functions. The ability to paste in text for complex passwords etc would be very handy.

From the Action Drop down menu, it has:
  • CTL+ALT+DELETE
  • TURN OFF
  • SHUTDOWN
  • SAVE
  • PAUSE
  • RESET
  • SNAPSHOT
  • Insert Integration Services Setup Disk

MEDIA drop down has:
  • DVD Drive - Eject, Insert Disk, Capture D:

CLIPBOARD Drop Down has:

  • Type Clipboard Text
  • Capture Screen

edited by virtualman on 4/17/2014
3 days ago
Topic:
Templates drop configured Subconnections

Kattywumpus
Kattywumpus
Posts: 36
This latest. 9.2.2.0 This was happening in the older 9.x versions too, I just never got around to posting the issue.
edited by Kattywumpus on 4/17/2014
3 days ago
Topic:
Templates drop configured Subconnections

David Hervieux
David Hervieux
Administrator
Posts: 8536
What version do you use?
3 days ago
Topic:
Templates drop configured Subconnections

Kattywumpus
Kattywumpus
Posts: 36
I'm see the same issue. It occurs when I create a new template or edit an existing template from within the Template(manager). I can create the sub-connection but once I click OK to save the template and then re-open the template for editing it gone.

Save As will work as long as I don't change the template name which is not usable because the template name become the host name of the session I saved as a template. Once I change the template name to something generic like "Production Servers" the sub-connections are all deleted.
edited by Kattywumpus on 4/17/2014
3 days ago
Topic:
License Renewal

Coffman
Coffman
Posts: 3
I am running an enterprise version of RDM. If I were to NOT renew the license, what would be the impact?

Would I be able to run the software but not update to newer versions?

Or would I not be able to run the software?
3 days ago
Topic:
Reveal password only for certain folders

David Hervieux
David Hervieux
Administrator
Posts: 8536
This is a major change and it's planned for the version 10
3 days ago
Topic:
Attachments not shown

Jean-François Dagenais
Jean-François Dagenais
Administrator
Posts: 16
Hi,

Could you try to right-click on a folder, select Add -> Add Attachment and attach a file to the folder.

Do you see the file in the attachment footer?

Best regards,
3 days ago
Topic:
Disabling "allow reveal password" ?

David Hervieux
David Hervieux
Administrator
Posts: 8536
We already have a feature request to allow reveal password per security group. This is a major change that we plan to include in RDM 10.
4 days ago
Topic:
Browser Helpers

Stéfane Lavergne
Stéfane Lavergne
Administrator
Posts: 625
Sorry here is the proper link:

http://download.devolutions.net/BrowserExtension/PasswordVaultManagerFirefox.xpi
4 days ago
Topic:
Disabling "allow reveal password" ?

Maurice Cote
Maurice Cote
Administrator
Posts: 445
The allow reveal password is a system level privilege for a user. It means that as soon as you grant "allow reveal password", the user can view the password of all the entries that he has the "view" permission on.