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Home » Remote Desktop Manager - Help » /Console or -admin switch not working

2/25/2010 11:35:03 AM

bamick
bamick
Posts: 4
Recently I had to add a new activeX to my windows XP box for access to a clients machine. Unfortunately I can not disable this activeX as I still have to have access to their machine. That being said here is what I am discovering. Ever since I installed the activeX the /console or -admin switch no longer works within the remote desktop manager. Everyone of the client machines that I have setup is connecting as a non-console session only. The other unfortunate part is that I can not remember the name of the activeX to list it here. I have updated WinXP to service pack 3 but that has not helped. Any idea as to what I can do to make the console/admin switch work again? Oh yes it does work outside of the remote desktop manager.
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2/25/2010 5:55:36 PM

dhervieux
dhervieux
Administrator
Posts: 1349
Hi,
If you open your connection in RDM External mode, does it works ? What version of RDM do you use ?

--
David Hervieux
Devolutions inc.
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2/26/2010 2:04:30 PM

bamick
bamick
Posts: 4
Not sure how to run it in External mode but I do have the most recent version. 5.7.2.2 with .Net v2.0.50727.
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2/27/2010 11:08:14 AM

dhervieux
dhervieux
Administrator
Posts: 1349
Hi,
See the printscreen for the external connection.




Let me know

--
David Hervieux
Devolutions inc.

Attachments:
External.png
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3/1/2010 5:45:10 AM

bamick
bamick
Posts: 4
Unfortunately that is what it is running in so I can still only get in with a non-console session.
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3/1/2010 5:53:00 AM

dhervieux
dhervieux
Administrator
Posts: 1349
Hi,
Can you try to run mstsc.exe in command line with /admin to see if it works ? Because in External mode, this is exactly what RDM does.

--
David Hervieux
Devolutions inc.
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3/1/2010 5:54:55 AM

bamick
bamick
Posts: 4
I can run it from rdp using the -admin switch and connect that way without a problem.
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3/1/2010 6:15:11 AM

dhervieux
dhervieux
Administrator
Posts: 1349
Can you send me a printscreen of your session configuration (you can remove the server name) at support@devolutions.net

--
David Hervieux
Devolutions inc.
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