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Home » Remote Desktop Manager - Bug Report » Adding New User Error

12/30/2009 11:01:10 AM

bkramer
bkramer
Posts: 10
when I try to add a new user using windows authentication I get the below error message

Unable to save the user!
The login already has an account under a different user name.

but I don't have any other users created at this point. Any ideas on what i could be doing wrong?
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12/30/2009 3:08:25 PM

dhervieux
dhervieux
Administrator
Posts: 1349
Hi,
It's an SQL Server error, if you open your database with SQL Server, I think that you will see that the login is already used. Login are used to connect to the server and user are used to connect to the database. Maybe you will find more clue.

David Hervieux
Devolutions inc.

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David Hervieux
Devolutions inc.
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12/30/2009 3:45:20 PM

bkramer
bkramer
Posts: 10
when I log into the SQL Server the username did exist. I deleted it and tried to add the user from RDM and it didn't work.
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1/7/2010 2:32:50 AM

plague
plague
Posts: 157
hi bkramer,
maybe adding the user in sql server ... i remember tweaking around with this problem but can't remember the exact solution .. but i think we added the user directly in sql server ...
maybe adding a user-group would help you also?!

KR
plague
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