12/17/2009 4:22:29 AM
rcroes
Posts: 10
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We have a Citrix farm and we use Remote Desktop Manager to connect for service and support.
I used Batch edit, Change Saved Credential (see attachment 1)
But now the administrator logs in incorrect;
domain\administrator, logon to local computer (see attachment 2)
Therefor all normal user ar unable to logon diectly, they have to choose the correct domain.
This is an urgent isue, please help
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12/17/2009 5:25:14 AM
dhervieux
Administrator
Posts: 1349
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Hi,
Before you used the batch edit, everything was was working alright ? I think that the domain was not changed in the batch edit. Only the username and the password is changed. Can you open one session settings and check if everything is correctly set ?
Let me know.
David Hervieux
Devolutions inc.
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David Hervieux
Devolutions inc.
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12/17/2009 5:46:52 AM
rcroes
Posts: 10
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I'm with an other customer now and have the same problem
See attachments for settings and logon screen
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12/17/2009 5:53:03 AM
dhervieux
Administrator
Posts: 1349
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Hi,
I just remembered something, some version of Remote Desktop (6.0 or 6.1) does not use the the domain field anymore. It must be included directly in the username:
domain\dhervieux
Can you try this ?
David Hervieux
Devolutions inc.
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David Hervieux
Devolutions inc.
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12/17/2009 6:12:24 AM
rcroes
Posts: 10
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I've got it working, but first you have to login correctly on the domain.
It remembers the last way it logged in and writes it to the registry
Will try to find a way to overrule that, GPO or Terminal services configurator > RDP-TCP settings (see attachment). But I don't know if that's the corect way to do that.
If someone has tips for me, they're welcome
Thanx!
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12/17/2009 6:56:04 AM
rcroes
Posts: 10
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dhervieux wrote:
Hi,
I just remembered something, some version of Remote Desktop (6.0 or 6.1) does not use the the domain field anymore. It must be included directly in the username:
domain\dhervieux
Can you try this ?
David Hervieux
Devolutions inc.
Is there a way that you can overrule this in RDM ? So that username, password and domain fields are filled in correctly ?
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12/17/2009 7:13:18 AM
dhervieux
Administrator
Posts: 1349
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Hi,
Not in this version, the only way is to merge the domain field and the username into the username field. Leave the domain field blank.
David Hervieux
Devolutions inc.
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David Hervieux
Devolutions inc.
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12/17/2009 7:16:38 AM
rcroes
Posts: 10
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dhervieux wrote:
Hi,
Not in this version...
Devolutions inc.
No problem, but there is hope for me in a future version 
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12/17/2009 7:44:21 AM
dhervieux
Administrator
Posts: 1349
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I will "automerge" the fields in the next update, I just want to confirm that it works ?
David Hervieux
Devolutions inc.
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David Hervieux
Devolutions inc.
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12/17/2009 8:49:55 AM
rcroes
Posts: 10
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I will do some more tests tomorow with some other customers and let you know.
Maybe some other users can test it to?
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12/18/2009 3:44:34 AM
rcroes
Posts: 10
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For what I can see now is that you have to login (manual) the correct way (so Log on to = domain name). After that you can change credentials with the normal way, username, password, domain. But if you or someone else logs in local the next time you will log in local too.
I hope someone has a good solution for that so that there is an option that you always login on the domain (if set) and not local.
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12/18/2009 5:31:19 AM
dhervieux
Administrator
Posts: 1349
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Hi,
I will try to find a solution. I will notify you as soon as I got something.
Thank you for your help.
David Hervieux
Devolutions inc.
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David Hervieux
Devolutions inc.
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1/14/2010 6:18:36 PM
UggaBugga
Posts: 20
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#rcroes
I can share what I am doing about that. I'm using a vbs script to achieve this.
Dim WshShell
Dim objShell
Set WshShell = WScript.CreateObject("WScript.Shell")
Set objShell = CreateObject("WScript.Shell")
strUserName = objShell.ExpandEnvironmentStrings("%USERNAME%")
WshShell.RegWrite "HKCU\Software\Microsoft\Terminal Server Client\Servers\SERVERNAME.FULLDOMAINNAME\UsernameHint", "DOMAINNAME\" & strUserName & "", "REG_SZ"
WshShell.RegWrite "HKCU\Software\Microsoft\Terminal Server Client\UsernameHint\SERVERNAME.FULLDOMAINNAME", "DOMAINNAME\" & strUserName & "", "REG_SZ"
WshShell.Run "mstsc.exe"
You could expand this script if you like... It fits my needs!
Hope you(or someone) can use it 
//UggaBugga
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