1/9/2012 3:44:29 AM
dadep
Posts: 36
|
Hello
I have a problem with OpenVpn add-on and RDM 6.9.3.0.
Every time I start the application, Add-On manager ask me to install this add-on (and only this), even if I choose the INSTALL button.
I have completely reinstalled from fresh RDM, but the problem still occurs
Thanks in advance
Regards,
Davide
|
|
0
• permalink
|
1/9/2012 5:38:50 AM
David Hervieux
Administrator
Posts: 4248
|
Hi,
I'm not able to reproduce it but you are not the first one with this problem. Could you try to delete the add-on from the Add Manager in Tools?
--
David Hervieux
Devolutions inc.
|
|
0
• permalink
|
1/9/2012 6:04:50 AM
dadep
Posts: 36
|
Hi,
no, I'm not able, because the add-on does not appear installed. I also tried to manually copy the add-on (OpenVPNAddOn.dll), but the next time RDM starts, the file is deleted from the folder, and for RDM, it is not installed. It seems to be a loop.....
UPDATE: I have also uninstalled RDM with Revo Uninstaller (that cleans folders and registry); manually deleted remaining folders; reinstalled RDM. the first thing occurs is the Add-on Manager pop up asking to install Openvpn. 
edited by dadep on 1/9/2012
2nd UPDATE: I have solved the annoying pop-up problem setting the MISSING ADD-ON DIRECTIVE to "do nothing", but is impossible to install the OpenVpn add-on (and I cannot use my RDM remote sessions using it).
edited by dadep on 1/9/2012
|
|
0
• permalink
|
1/9/2012 7:33:39 AM
David Hervieux
Administrator
Posts: 4248
|
When you have manually copied the file, where have you copied it? In the application folder or in %LocalAppData%\Devolutions\RemoteDesktopManager?
--
David Hervieux
Devolutions inc.
|
|
0
• permalink
|
1/9/2012 8:16:13 AM
dadep
Posts: 36
|
I have copied the file in both folders
|
|
0
• permalink
|
1/9/2012 8:49:51 AM
David Hervieux
Administrator
Posts: 4248
|
And you still received the error? Ok, let's try something else. If you create a new blank data source. Are you able to add the Open VPN entry? Is it possible for you to send me the data source? Could you send me a print screen of your about box?
edited by dhervieux on 1/9/2012
--
David Hervieux
Devolutions inc.
|
|
0
• permalink
|
1/9/2012 9:37:52 AM
dadep
Posts: 36
|
Yes, i still receive the error. I cannot share the datasource because it contains all my customer sessions. I have created a new blank datasource, but OpenVpn vpn type is not available, because the add-on is not installed.
Attached the About screenshot, and here http://dl.dropbox.com/u/18702130/RDM_Test.avi you can download a brief video I have recorded from my pc about my problem.
If is still available, can you send me old OpenVpn release, so I try to install it.
thanks
|
|
0
• permalink
|
1/9/2012 10:35:25 AM
David Hervieux
Administrator
Posts: 4248
|
Hi,
I was able to reproduce it but not explain it. I fixed the problem with this updated add-on. Could you try to use unzip it instead of the previously installed one?
--
David Hervieux
Devolutions inc.
|
|
0
• permalink
|
1/10/2012 12:37:05 AM
dadep
Posts: 36
|
Hi,
yes, I was able to install this version, but cannot save server parameters in connection options, and when I save the session, receive a box with following error:
Unexpected error, contact us at remotedesktopmanager.com
OS: Windows XP Service Pack 3 32-bit
NullReferenceException - Object reference not set to an instance of an object.
at RemoteDesktopManager.AddOn.OpenVPNAddOn.OpenVPNEditor.SaveFromControls()
at Devolutions.RemoteDesktopManager.Frames.VPN.FreAddOnVPNSettings.SaveFromControls(VPNConnection vpnConnection)
at Devolutions.RemoteDesktopManager.Frames.ConnectionSettings.FreVPNConnectionSettings.SaveConnectionFromControls(Connection connection, ConnectionType connectionType, String connectionSubType)
at Devolutions.RemoteDesktopManager.Forms.FrmConnection.SaveConnectionFromControls(Connection connection)
at Devolutions.RemoteDesktopManager.Forms.FrmConnection.butOk_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
thank you for your time
Davide
edited by dadep on 1/10/2012
|
|
0
• permalink
|