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Home » Remote Desktop Manager - Help » Nonstandard port lost when using template

Support forum for Remote Desktop Manager
1/6/2012 5:58:06 PM

allesrob
allesrob
Posts: 8
When using a different port in the remote desktop address (ex: 192.168.1.1:3390) and using a template to connect it seems to lose the port. I've also noticed issues when using the vpn ping before connect tool when using a different port. Is there a workaround? Is there a way to enter the port in a separate field, that seems like it would be the best way to do it.
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1/6/2012 6:02:32 PM

David Hervieux
David Hervieux
Administrator
Posts: 4248
Hi,
For the VPN ping, I'm not sure that we can do anything because ping by default does not support a port. It uses the ICMP protocol and not TCP or UDP.

For the other problem, I understand and I have opened a bug request.

Thank you

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David Hervieux
Devolutions inc.


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1/26/2012 11:43:41 AM

allesrob
allesrob
Posts: 8
a similiar issue I have found is when using the Autodetect (ping) option under alternate hosts it fails with a nonstandard port
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1/27/2012 5:43:16 AM

David Hervieux
David Hervieux
Administrator
Posts: 4248
Hi,
Do you have a solution for me because it's not possible to specify a port with a ping.

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David Hervieux
Devolutions inc.


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1/27/2012 4:02:13 PM

allesrob
allesrob
Posts: 8
the solution is to not specify a port with the ping. As in it should strip out the :port when doing the ping command.
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1/27/2012 4:24:43 PM

David Hervieux
David Hervieux
Administrator
Posts: 4248
Ah, sorry about that. I was not aware that the port was not removed. I will fix this.

--
David Hervieux
Devolutions inc.


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