External HTTP Session empty sometimes

Which browser do you use? Have you tried to open it embedded but with Firefox?

Hello
We use IE 9.0

Issue 1
Open HTTPS Links external display
Embedded it works but now always with external Browser


Issue 2
Open HTTPS Links embedded
Issue is the same with IE or Firefox. This issue occur only with https Links and unknown Certificates. I don´t see the page to accept the unknown Certificate.

Regards
Matthias

Here is a log Entry to Issue 1

Silent: System.ComponentModel.Win32Exception: Zugriff verweigert
at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited)
at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited)
at System.Diagnostics.Process.GetProcessTimes()
at System.Diagnostics.Process.get_StartTime()
at Devolutions.RemoteDesktopManager.Business.BusinessHelper.GetLatestProcess(String processName, Process defaultProcess)
at Devolutions.RemoteDesktopManager.Business.Connectors.WebBrowserConnector.InternetExplorerAutomationHelper.Open(Connection parent, WebConnection connection, OpenConnectionMode openConnectionMode, String url)


We have RDM 9.2.0

Could you try to run RDM with the Run As Administrator command?

I open RDM with run as administrator, but with the same result.
a empty Browser Session has been opened, with same log Entry

What engine do you use with Firefox embedded? we support 2 different engines.

MozNET (R19.8)

If you use Firefox (GeckoFx engine) in embedded with the certificate hack (see here: http://forum.devolutions.net/topic1006-allow-embed-firefox-to-access-ssl-winvalid-certs.aspx#post5355)

Does that work?

We use RDM on a Terminalserver and when i use the Administrator Account then i can open embedded Links with unsecure certificates. With a user Account it doesn´t work (also with run as administrator)
Tested with IE

If, in a non-admin TS session, you open the link in IE and accept the cert.

Now in RDM does it work?

No i don´t see any certificate warning which i can confirm

Is this a public site that we can test on our side? If so please send me the url (via private message or email slavergne-at-devolutions-dot-net)

no sorry is a internal Website

Hello

perhaps it is easier to invest in the issue with external HTTP Session. This is also the solution favored by us.
When i open a HTTPS external Browser Session sometimes a empty Browser Session is opened.
In the log i see


Silent: System.ComponentModel.Win32Exception: Zugriff verweigert --- (Access is denied)
at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited)
at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited)
at System.Diagnostics.Process.GetProcessTimes()
at System.Diagnostics.Process.get_StartTime()
at Devolutions.RemoteDesktopManager.Business.BusinessHelper.GetLatestProcess(String processName, Process defaultProcess)
at Devolutions.RemoteDesktopManager.Business.Connectors.WebBrowserConnector.InternetExplorerAutomationHelper.Open(Connection parent, WebConnection connection, OpenConnectionMode openConnectionMode, String url)


This occurs as System Administrator and as a User on a Terminalserver Win2008R2. And also with installed HTTPS Certificates and unknown certificates.
I use IE because we will use Auto fill login Feature.

Regards
Matthias

You could try Chrome with the browser extension. This will enable the auto fill like IE.

When i use Chrome the Form login section is grayed out

Enable web browser extension link is set

It's done with the browser extension only:

http://remotedesktopmanager.com/Home/ExternalAddOns

Thanks for the info

but chrome is unfortunately no alternative, because some of our Web applications will not work with chrome. So we must use IE.

You can use the browser extension for IE as well. Just don't enable the auto-fill out in RDM and let the browser extension do the job.

Yes, but with IE i don´t have a issue with auto-fill out.

My Issue is
When i open a HTTPS external Browser Session sometimes a empty Browser Session is opened.

any futher tips?

For now we have no other suggestion. Sorry about that.

I have news to this issue

The issue with the empty browser session occours when more users use RDM
RDM is installed on a terminal server. The first User of RDM opens, all is fine. The second user of RDM opens we have the issue with the empty browser session and the Log Entry ... Access is denied ....

It´s important for us we can use HTTP Links with RDM. would be great if you could help us.

Thanks

Hi,
I think that we will have to force the Browser Extension usage. I will take a look to make sure it's not using the OLE Automation which seems to cause the issue.

Hi David,
is is important for us to get this working. Our largest ditributor is some kind of disctinct regarding usage of browsers for their Support Websites. Matthias and his team make full use of opening http Links from within RDM.
In change history of 9.2.4.0 there are some changes affecting browser things, should we already have a look on this version or are you still investigating?
bst rgds
Sebastian

Hi,

In RDM 9.2.4.0, an option named "Disable IE Automation" has been added when you are using IE in a web browser session in external mode. The option is under the login tab.

If RDM 9.2.4.0 is already installed on your computer, you can download the binary files and replace the files in your installation folder. If RDM 9.2.4.0 is not installed on your computer, you can download the .EXE to install it.

Ok i installed 9.2.4.0 and IE Browser Extension Addon.

Can explain to me how auto fillout from login and password works with browser extension?
Because with some webpages it works, but not with all.

I will done more tests if the issue with empty browser session is solved. I will give you a feedback.

Hello

We have a BIG Issue with the IE browser extension! The login details (username, password) are in a lot of false fields written. so we can´t configure any web applications, because we see the username on any false configuration items.

We had a lot of trouble with this. That´s not funny

Regards
Matthias

Are these websites public facing, if so please send us the link (private message if you like) so that we can have a look.

The browser extensions looks and the composition of the web page. Looking at the underlying HTML for Form tags for with Input tags of type text & password. Once found we populate those fields. Sometimes we need to implement special test/validation for certain web pages.

Regards,

No it is a private Webpage from Cisco Callmanager
I wanted to send you a private message


Server Error in '/' Application.
--------------------------------------------------------------------------------


A potentially dangerous Request.Form value was detected from the client (ctl00$AspNetForumContentPlaceHolder$tbMsg="...ns





Can you give me a e-mail Address

slavergne-at-devolutions-dot-net

If you send me the content of the web page (right-click save-as) this should be enough for us to diagnose the issue.

Regards,