Hello Devolutions Team,
I would like to submit a feature request regarding the CyberArk integration in Remote Desktop Manager.
Context :
In our environment, we need to use CyberArk PVWA entries in RDM to bind accounts to connections.
However, this approach has an important limitation:
Binding a CyberArk account via a PVWA credential entry :
Works well for RDP (PSM-based sessions)
But it does not fully support other use cases, particularly:
Web connectors (non-HTML5)
Other connection types requiring structured credential binding
As a result, we are forced to rely on PVWA entry configuration for binding, which is not flexible enough to cover all connection scenarios.
At the same time, the CyberArk Dashboard provides a much better experience for browsing and selecting accounts—but it cannot be used today to persistently bind credentials to entries.
Problem :
There is currently no unified way in RDM to:
Select a CyberArk account
Bind it to an entry
Reuse it consistently across all connection types (RDP, Web, others)
This creates a split usage model:
PVWA entries for binding (limited)
Dashboard for browsing (non-persistent)
Feature Request :
We would like to see the CyberArk Dashboard enhanced to support full credential binding capabilities , so it becomes the single interface for all use cases.
Key idea :
Allow selecting a CyberArk account from the Dashboard and binding it directly to RDM entries , regardless of connection type.
Suggested UX :
From an entry or folder (primary use case)
Right-click on an entry (or folder)
Select:
“Select credentials from CyberArk Dashboard”
This would:
Open the CyberArk Dashboard selector
Allow choosing an account
Automatically bind it as a PVWA-linked credential
Bulk support (important) :
If applied to a folder , the binding would:
Apply to all child entries
Enable large-scale updates
Expected Outcome :
Remove dependency on PVWA entry configuration for binding
Enable consistent credential usage across:
RDP (PSM)
Web connectors (including non-HTML5 scenarios)
Other connection types
Make the CyberArk Dashboard the central interface for both discovery and binding
Benefits :
Unified workflow (discover → bind → use)
Better support for real-world CyberArk usage
Reduced manual configuration effort, and manual account selection
Improved efficiency when managing multiple entries
Better alignment with environments not relying on HTML5
Please find attached a screenshot illustrating how credential binding is currently performed manually through PVWA entries :
Thank you !