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Home » Password Vault Manager - Help » Unexpected Error

Support forum for Password Vault Manager
2/1/2012 9:23:21 AM

Cody24
Cody24
Posts: 16
Everytime I open up Password Vault Manger I get this Unexpected Error.
I uninstalled / reinstalled RDM and PVM and still get the error. I can't even open up PVM, get the error and it closes.


Unexpected error, contact your administrator
OS: Windows 7 Service Pack 1 64-bit
WebException - The request failed with HTTP status 400: Bad Request.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Devolutions.RemoteDesktopManager.RDMOProxy.RDMServices.SendErrorMessage(String companyName, String email, String message, String errorMessage, String productInfo)
at Devolutions.RemoteDesktopManager.Managers.RDMOManager.SendErrorMessage(String message)
at Devolutions.RemoteDesktopManager.Forms.FrmErrorMessage.butSendToUs_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
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2/1/2012 9:36:20 AM

David Hervieux
David Hervieux
Administrator
Posts: 4241
Hi,
From the error message, the application is unable to send the error to us. Could you post a screenshot of the original error?

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David Hervieux
Devolutions inc.


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2/1/2012 9:47:25 AM

Cody24
Cody24
Posts: 16
It's working now... I had version 1 before and after I reinstalled it.. maybe it needed some time to kick in the newest version?
Working now. Thank You!
edited by Cody24 on 2/1/2012
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2/1/2012 11:26:27 AM

David Hervieux
David Hervieux
Administrator
Posts: 4241
Thank you for information.

--
David Hervieux
Devolutions inc.


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