Bug Report

Report bugs in Remote Desktop Manager for Windows.

avatar

RDMTinkerer

Backlog

Change behaviour of right-click on an item in the navigation tree

Hi team, My scenario: An RDP session (or AnyDesk, RustDesk or similar) open to a remote machine I am launching a software on a remote machine that prompts me to enter some user name and password (different from my Windows username/password) I have that information saved in a credential entry (username and password) in RDM. I want to use it. Under the above conditions I am right-clicking on the credential entry in Navigation pane to use "Copy username" context menu item. The issue happens now . The mere right click switches the view from the RDP tab to Dashboard to helpfully show me details about the credential entry. I am selecting "Copy username" from the right-click context menu, and then I need to find the RDP entry I was working with (among many others open at the same time) to paste the contents of the clipboard to. I then again right-click on the credential entry in Navigation to use "Copy password" and again it switches the view to the dashboard. So I again search my server tab, activate it and paste the password in the appropriate textbox. The request is : please disable switching to dashboard when an entry in Navigation is right-clicked. Or if you don't want to do that in a hard way, then please add an option in settings that will do that - "Disable switching to Dashboard on right-clicking an entry in Navigation pane". RDM 2025.2.20.0 64-bit (JIT) on Windows 10, but I'd like to have that also on Linux. Thank you in advance.

400

11

avatar

Maxim Robert

avatar

etfz

Connection through VPN host that inherits host configuration not working

Hi, I'm using some SSH tunnel VPNs, which works well. I've just realised that, since I have an entry for the router, I should be able to have the tunnel entry inherit the address from it. When doing so, it seems to attempt to use the LAN host as the tunnel host. Note the "Connecting to" line: Devolutions.ProtocolsSharp: 2026.2.12.1 OS: Windows Starting SSH, verbose level: 2 Setting up connection Connecting to: host.example.com:22 (IPV_ANY) [image] VPN entry inherits host configuration. VPN hosts folder uses VPN entry as VPN connection. host.example.com entry inherits VPN connection configuration. When connecting to host.example.com while explicitly specifying the host on the SSH tunnel entry, or when opening the VPN connection entry directly, it works as intended: Devolutions.ProtocolsSharp: 2026.2.12.1 OS: Windows Starting SSH, verbose level: 2 Setting up connection Connecting to: router.example.com:22 (IPV_ANY) SSH version banner: SSH-2.0-ROSSSH I just updated to 2026.1.22 and can confirm that the issue persists.

123

13

avatar

Jacob Lafrenière

avatar

lists

No tag filter

I have entries inherit the tag from the folder, so that I don't need to add them manually. But if I select the "No tag" filter so that I can find entries that may not be in a folder that do not have a tag, then it selects everything including entries that have an inherited tag. Inherited tags should be excluded, because they are actually tagged. My system settings is set to "Custom + Inherited".

44

4

avatar

Dominic Dansereau

avatar

marwoz79

Hyper-V Dashboard stopped working after ugrade

Hi Support Team, I'm using Hyper-V Dashboard to see list of vms and connect to them. It was working fine until I upgraded. My previous version taht was working fin was 2026.1.18.0 After upgrade to version 2026.2.9.0 i have noticed, that after opening such session I get never ending progress bar that shows, that application tries to connect, but never finishes this process, so list is always empty. Also after trying to open such hyper-v dashboard, if i try to close this session or whole application it stucks, and only via task manager i'm able to force to close it. Regards, Marcin

23

1

avatar

Alexis Geller Peiro

avatar

Deas

Implemented

Add user with Integrated security not possible

Hello, 2026.2.8 and 2026.2.9: [image] But when clicking on "OK", the user is not taken for the Username field. [image] When I manually enter "DOMAIN\Username", it is working. Brgds Andreas

20

2

avatar

Jean-Francois Duchesne

avatar

robguy

Backlog

RDM Favourites not showing correct icon on connected servers.

Hi Since the last 2 updates my Favourites are not showing any icon change with a connected session. They look the same as a disconnected session. Previously they used to show a green circle with the play icon in the middle. This still works ok under the Vault just not in the favourites section. Is this on purpose or has it broken. Thank you [image] [image]

16

1

avatar

Hubert Mireault

avatar

sy

Bug with AVD since upgrading to 2026.2.8.0 64-bit (PreJIT)

Hi guys, there appears to be a bug in the latest version that was not in the previous versions. When opening the AVD website https://windows.cloud.microsoft/ and logging in with it configured as embedded it gives the following error: [image] But if I run it undocked it works perfectly. This didn't happen in the previous version, and I was able to run it embedded and login without any issues.

27

6

avatar

sy

avatar

crc32

Can't paste long text in RDM SSH console - 2026.2.8.0 64-bit (PreJIT)

Pasting more than X lines of text into SSH console using right-click, the RDM confirmation dialog shows the text that fits the dialog size, but no scroll control, no yes or no button to confirm, because i guess they are out of sight. So i just can't paste my text. I have to revert to previous version. Also, ESC key should abort the dialog as regular Windows dialogs do, but it doesnt, i have to click on the [x] close button. This is right after installing version 2026.2.8.0 64-bit (PreJIT). Here is a screenshot -- see there is no yes/no button [image]

28

2

avatar

Jafran Majeau

avatar

crc32

Paste several text into SSH console UI design problem

RDM version 2026.2.8.0 64-bit (PreJIT). Using the right-click button to paste a few lines into SSH terminal, the dialog does not respect Windows UI rules: "Yes" button must come first (on left), then "No" button (on right) - See picture below, it's reversed, and this is very annoying as this is the opposite of all other dialogs in the system, this will cause error as we're used to the other way in Windows. ESC key must invoque the "Abort" modal result (aka "No" in this dialog). Clicking on the "x" button to simply abort is annoying. [image]

23

2

avatar

Jafran Majeau

avatar

RDMTinkerer2

Resolved

"Unable to resolve the password or sensitive information"... 2026.2.7.0

Hi, The RDP entry is causing the following error for a credential entry. When I open a credential entry and try to view the password, the error appears and I see JSON instead of my password. Another entry that sits next to this one is working fine. Also an attempt to open an RDP session with credential linked to this one has the same effect. Tried to restart RDM already. [image] [image]

Recommended Answer

7 days ago

Hi RDMTinkerer2 , Thank you for the details. Could you please update to RDM 2026.2.8 and try to reproduce the issue again? If possible, could you also test with the portable version of RDM to confirm whether the issue persists in that environment as well? You can find the instructions here: https://docs.devolutions.net/rdm/kb/how-to-articles/portable-rdm-installation/ If the issue still occurs after trying these steps, could you please upload a video showing the exact steps you follow until the error appears using the link I sent you by private message? This would help us better understand the behavior and investigate further. Best regards,

33

2

avatar

RDMTinkerer2

avatar

cybermat

Automatic backup on exit not working

I enabled automatic backup on exit and seems not working. It just works upon edits. 2026.1.20.0 64-bit (JIT) [image] I can backup every "x" minutes no problem.

34

1

avatar

Jeff Dagenais

avatar

nekl

Shift+Enter um Verbindung herzustellen

Hi, mit dem neuen Update auf 2026.2 fiel die Funktion weg, das Kommentarfeld vor der Verbindung mit einem Server mit der Tastenkombination Shift+Enter zu bestätigen und schließen. Wir vermissen es sehr :( Viele Grüße :D

42

1

avatar

Alexis Geller Peiro

avatar

Marcel G

Resolved

New user with Login mode 'Active Directory interactive (with MMFA Support)

Our version has been updated to 2026.2.7.0, and now when adding a new user, you can only choose Custom (Devolutions) or Database user? I don't immediately see where you can now create a user, as before, which can be created via Login Microsoft (mode Active Directory Interactive (with MFA support)). Previous accounts do appear in the list with Authentication type Microsoft. [image] Has anything changed in system settings or am I missing something? Version 2026.1.23: [image]

Recommended Answer

9 days ago

Hello, Thank you for being so patient! I'm pleased to inform you that a new version of RDM (2026.2.8.0) has been released, featuring the fix for your issue. Latest Version: Download RDM Please let us know if this works or if you encounter any issues. Best regards,

52

4

avatar

Marcel G

avatar

sy

Implemented Backlog

Issue with Favorites display since 2026.2.5.0 64-bit (PreJIT)

The custom colours configured on the entries under User Interface - Tab colour and Entry colour are no longer showing on any of the entries in favorites, also there are little white stars on the folders in favorites that I am not sure where there before, but they could have been

57

7

avatar

Maxim Robert

avatar

rolf

Resolved Implemented Quality of Life

Samsung S Pen not working on RDP

Hi there, great app! I use it heavily. However, there's a major usability issue for me. I am used to using the pen that is included with my Samsung Galaxy S24 Ultra. But I cannot use it with RDManager on RDP sessions. Touch events by the pen are simply not recognized and have no effect. Mouse mode and touch mode usingy fingers work normally. I tried various settings without effect. Samsung S24 Ultra, Android 16 I would love to see support for the S Pen :) Thanks for considering!

295

15

avatar

rolf

avatar

RDMTinkerer2

"Type clipboard" / "Type password" broken

Hi, [2026.2.7.0] I just realized that the password that's typed via "Type clipboard" and "Type password" is garbled, it's not the password that I set. Here's the password entry: [image] Here's what gets pasted into the session. Capital letters turned into small letters, special characters lost. I am fighting access issues for the entire morning, and it turns out I unknowingly set different passwords that I wanted. Very annoying issue. The session is just a HTTPS website to the Supermicro IPMI session, where I work with the target server through a virtual console. [image] It may be an issue that RDM is typing those characters too fast, and Supermicro IPMI virtual keyboard is unable to properly "press" and "release" the virtual SHIFT key. Is it possible to set the inter-character typing delay? I was unable to find that in settings.

51

11

avatar

RDMTinkerer2

avatar

RDMTinkerer2

Resolved

Data source "Devolutions Cloud" is crazy slow

Hi, This is RDM Version 26.2.7.0, and data source which used to be "Devolutions Business Hub" - paid version. It was always slow, but now has became painfully, crucially, unacceptably slow. Please optimize it, it's impossible to work with RDM anymore. Here I am pasting two screencasts: what happens when I click the "Properties" button on an entry: 3 times the progress bar, around 5 seconds. And the next - a screencast when you change something and press "Save" in an entry - 5 times the progress bar, around 8 seconds. So in total waiting for the stuff that happens in the background is around 13 seconds, before I can even use the entry! It's so annoying that we're starting to consider alternatives. It is unusable . We got some ~400 entries in total, very slim so far. And we've not yet starting putting pictures in entries. I am very worried what'd turn out then. PLEASE FIX IT.

Recommended Answer

12 days ago

Hi, We're already working on this. A build with targeted performance improvements for the Devolutions Cloud Workspace is in QA right now. These changes address the kind of redundant background work your screencasts show, and we're testing to confirm the gains are solid and that nothing else broke before we ship it. Would you be open to getting on the preview build once it clears testing, so you can see how it performs in your own environment? Have a good day!

85

3

avatar

Maxime Morin

avatar

aembree

VMware Synchronizer - Ignore Entry Type on Duplicate Check

If you change the session type (i.e. convert an RDP session to SSH using the 'convert with a template' function) the VMware sync setting "ignore entry type" no longer works. The session that was converted will be added again, as a default RDP session. I am currently on version 2026.1.22.0 64-bit.

121

11

avatar

aembree

avatar

Daniel Albrecht

Implemented

Wrong keyboard combinations in tooltips

Hi! I noticed some tooltips show keyboard combination that don't match what's configured in keyboard settings. Specifically: Copy username (Ctrl+B), Copy password (Ctrl+Shift+B), Copy domain (Ctrl+Alt+B), Copy host (Ctrl+H). There might be more, but those are the ones I found. [image] Best regards, Daniel

85

5

avatar

Maxim Robert

avatar

davidwillis

Implemented Backlog

My Personal and Privileged Account Missing Options When Using Keeper

Hello, It seems that when we select Keeper as the credential type for either My Personal Account or My Privileged Account, we do not have all the same options that we have in a regular Keeper credential record. In particular, no Advanced page where we can set the username format (e.g. DOMAIN\username) if necessary. [image] Here is what a regular Keeper credential looks like there: [image] This is RDM v2026.1.16.0 using SQL Server data source. Any help is appreciated, thank you! Best regards,

72

3

avatar

Maxim Robert

avatar

1geodar

LAPS Support

LAPS support is imperative for me. Please let me know if this is on the roadmap (or available behind a paywall) as I don't see it as a credential type in the free version I'm testing. I'm new to this tool and am testing for out IT department since LAPS was implemented and broke all our current RDM tools (RDCMan, Royal TS, etc.).

255

3

avatar

Patrick Ouimet

avatar

dristie

Menu RDP settings are duplicates

Hi, I'm having a problem in RDM when selecting multiple host, then a right-click then,the menu is duplicated. When clicking on the down arrow, it just keeps going on and on. I see the problem only when using the FILTER under Quick Connect - see below article. https://forum.devolutions.net/topics/51237/search-top-ribbon-changed-after-update-to-20253150#219118 When I do the same in the Navigation bar, I don't see this problem. Can this be checked? [image] Thanks Donovan

119

6

avatar

dristie

avatar

nikoxal

Resolved Implemented

SSH Teminal is crashed

Hello, I have Windows Server 2019 with RDM version 2026.1.19.0 installed. When I open an SSH terminal and enter an incorrect password in the password prompt, or if I don’t enter a password at all and simply close the terminal tab, the application freezes and then crashes completely. See the attached video

154

9

avatar

nikoxal

avatar

davidwillis

Implemented

Incorrect Tooltips on Users and User Groups Screens

Hello, Very minor issue but I noticed there seems to be a bug in the tooltips on the "edit" button on the toolbar on the Users and User Groups tabs. On the Users tab, the one that presumably should say "edit user" actually says "edit user group" (it's true you can change the user's groups from the edit window that appears, but it's far from the only thing you can do, it seems to be a "full edit window" for the user's properties): [image] The other similar issue is on the User Groups tab, although I'm not 100% sure - but it says "edit role" (instead of what would presumably be "edit group" or "edit user group" or something): [image] I'm not sure if "role" is being used as a synonym for "group" here, I'm not super-familiar with the RDM permission model as most of our users have admin rights on our data source, so if this is by design please let me know. It just seemed odd since I did not see groups referred to as "roles" on any other screen - my understanding is a role would be more like a permission set . This is on the newest RDM v2026.1.16.0, using a SQL Server data source. Best regards,

93

2

avatar

Maxim Robert

avatar

janschnackenberg

Error when posting VERY long data in parameter field of Terminal Command Entry

Hi, while working around my other issue I tried to paste an BASE64 encoded shell script into the text-field for "Parameter #1" after selecting "Text" as type for that parameter. The BASE64 string is 137865 bytes. I could save and close the properties window. If I now try to open the properties of this Terminal Command Entry again (on my PC) I get an error message that RDM cannot connect to the datasource. Then it shows me another message [image] Even restarting RDM does not change this behaviour. My colleague (using RDM on Mac) can open this entry, but only sees 890bytes of data in the parameter field. So I assume that RDM tried saving, could only save part of the data, and now somehow retains the complete info in a local copy but unable do actually do anything with it. While I can accept, that this field cannot save so much data (which I actually expected), I would at least expect an error (or a size limited edit-field) BEFORE saving the configuration. I'm not sure what I could have done now, except deleting the entry, which I could at least do successfully.

122

2

avatar

Jafran Majeau

1 - 25 of 2751 items
Sysadminotaur pondering a question Special Q&A

Our CTO is answering your AI questions

A rare opportunity — ask our CTO directly.

13 questions already asked Closed
View questions →