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Posts by der_vitti (der_vitti)

der_vitti
der_vitti
Posts: 92

Hello Hubert,
thank you for your response! We´ll update to 13.5.0.0 when it is available.
Best regards
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

2 yrs Unable to edit faulty Data Report
der_vitti
der_vitti
Posts: 92

Hello David,
the error message ist "Unable to execute the query. Please verify the connection string and the query."
Then the next line is in german
In der ORDER BY-Liste, Position 1 wurde ein konstanter Ausdruck gefunden
(In the ORDER BY-List, found a constant expression at Position 1)
Regards

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

2 yrs Unable to edit faulty Data Report
der_vitti
der_vitti
Posts: 92

Hi Guys,
i created a MSSQL Data Report but had a typo in the SELECT Query and RDM throws an error Box. After that i am unable to edit the "Session"- Edit and Properties Buttons are greyed-out.
After restarting RDM you can edit the session again.
Kind regards
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

2 yrs Unable to edit faulty Data Report
der_vitti
der_vitti
Posts: 92

Hi Hubert,
thank you for the hint. At first glance it´s not exactly what we Need but it goes in the right direction. We´ll update our RDM tomorrow and test it.
Regards
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

2 yrs Enhancement of Password Logging Feature
der_vitti
der_vitti
Posts: 92

Hi,
great,many thanks!
Regards
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

2 yrs Enhancement of Password Logging Feature
der_vitti
der_vitti
Posts: 92

Hey David, Hey Guys
we have an improvement suggestion/feature request for logging the password views / copy passwords to clipboard:
If you have not entered the password directly in a remote session, but rather have linked to a credential entry from the repository, the password can be displayed using the context menu of the remote session and you see the linked credential entry.
This is a great feature - but: then this action will be logged in the remote session log but not in the credentials entry log.
If the remote session entry is removed, the information that the user has seen the password is lost. It would be great if the log entry would not be stored in the remote session but always in the linked credential entry. (I hope I expressed that comprehensibly)
Why is this a problem:
For security reasons, we must make sure that, if a colleague leaves our support team, we can identify and change all passwords that the colleague has seen and that were not changed after that.
For the rest, it would be great for this reason, if one could distinguish in the log between change on the entry (anything but the password) and change the password.
Kind regards
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

2 yrs Enhancement of Password Logging Feature
der_vitti
der_vitti
Posts: 92

Hello Jean-François,
we updated to 11.7.1.0 and the problem is gone.
Many thanks and Regards
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

3 yrs Active Tab after closing a session
der_vitti
der_vitti
Posts: 92

Hello,
thank you for your quick Response. My colleague will update RDM on next week, i will give you a Feedback!


Best regards
Sebastian Vitt

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

3 yrs Active Tab after closing a session
der_vitti
der_vitti
Posts: 92

Hi,
with RDM 11.6.0.0 we have the following behaviour:
if you have multiple active sessions and you logoff from one system and change the tab to another session, while logoff is still in progress, RDM sets the Dashboard (first) Tab active after closing the logged of sesson tab.
Is it possible not to change to dashboard tab if session ist changed to another tab while logoff the previous sessoin?
best regards
Sebastian Vitt

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

3 yrs Active Tab after closing a session
der_vitti
der_vitti
Posts: 92

Hi folks,
in my opinion it´s more a Java Problem than a RDM problem. Newer Versions of Java do have problems accessing the Cisco ASDM Java Stuff because Java has stricter security restrictions. You have to add the IP of your ASAs to Javas "Exception List" or use qualified Certificates on your ASAs.

Best regards
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

4 yrs Cisco ASDM - Web Start Fails to Launch
der_vitti
der_vitti
Posts: 92

Hi,
i just got feedback from my colleague: i don´t understand it but he solved the issue by installing necessary plugins (CiscoASDMAddOn, VONAddOn, HPiLO and Keepass).

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

4 yrs New User cannot connect to Database
der_vitti
der_vitti
Posts: 92

Hi Maurice,
it´s DB schema v1.93

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

4 yrs New User cannot connect to Database
der_vitti
der_vitti
Posts: 92

Hi,
we are using a MSSQL DataSource. A new created User cannot connect to this Datasource, RDM shows an Error:

Unable to save the User in the database! Cannot insert Value NULL in IsTemplate-Row, RDM.dbo.UserInfo-Table. The Row does not allow NULL Values. Error at INSERT.

We use 10.6.7.0.

Any Ideas?

best regards
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

4 yrs New User cannot connect to Database
der_vitti
der_vitti
Posts: 92

Hi,
a colleague asked me how to hide empty folders. In some cases he is going to arrange in a folder strutcture which is different from the sessions folder structure. That results in a Session Folder Structure with only sessions and no credential entries. Folders without credentials are not shown in credentials tree.
But it also results in folders with only credentials entries inside. And this folders ARE shown in session tree (but they are empty and confusing)
So, is there a way to hide "Credential only"-Folders in the Session Tree?

best regards
Seb.

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs How to hide empty Folders
der_vitti
der_vitti
Posts: 92

Hi,
no, it´s the "User specific settings". If this is set, a session "open with Parameters" "Open Console/Admin Mode (Prompt for credentials)" does not ask for credentials but uses the user specific Settings.

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs Personal stored creds are used
der_vitti
der_vitti
Posts: 92

Hi,
we just got the following behavior:

Personal stored creds are used, even if the RDP session is opened with parameters: admin-mode + ask for credentials

we are using RDM 9.4.14.0

kind reagrds
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs Personal stored creds are used
der_vitti
der_vitti
Posts: 92

Hi,
we did the changes yesterday (Disabling Offline and cached mode) but we had several crashed at 4 different users, today:
03.09.2014 14:13 9.4.14.0 - 32-bit Error System.IO.IOException: The handle is invalid.
03.09.2014 15:17 9.4.14.0 - 32-bit Error System.IO.IOException: The handle is invalid.
03.09.2014 16:12 9.4.14.0 - 32-bit Error System.IO.IOException: The handle is invalid.

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs RDM on Win2008R2 crashes - CLR20r3
der_vitti
der_vitti
Posts: 92

Hi,
we just had an app crash again:

01.09.2014 13:34 9.4.14.0 - 32-bit Error System.IO.IOException: The handle is invalid.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.BeginWriteCore(Byte[] bytes, Int32 offset, Int32 numBytes, AsyncCallback userCallback, Object stateObject)
at System.IO.FileStream.FlushWrite(Boolean calledFromFinalizer)
at System.IO.FileStream.Dispose(Boolean disposing)
at System.IO.FileStream.Finalize()

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs RDM on Win2008R2 crashes - CLR20r3
der_vitti
der_vitti
Posts: 92

unfortunately no. The last Event before this is from yesterday:
29.08.2014 09:19 9.4.14.0 - 32-bit Error System.Runtime.InteropServices.InvalidComObjectException: COM object that has been separated from its underlying RCW cannot be used.
at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
at WFICALib.IICAClient.IsConnected()
at AxWFICALib.AxICAClient.IsConnected()
at Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedCitrix.Disconnecting()

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs RDM on Win2008R2 crashes - CLR20r3
der_vitti
der_vitti
Posts: 92

David Hervieux wrote:

You can also go in the application option and change the work progress mode for statusbar

I changed the "wait Progress mode" from Window to Statusbar. Should this have any effect on stability on terminal Server?
After changing this, RDM crashed wich

30.08.2014 13:49 9.4.14.0 - 32-bit Error System.IO.IOException: The handle is invalid.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.BeginWriteCore(Byte[] bytes, Int32 offset, Int32 numBytes, AsyncCallback userCallback, Object stateObject)
at System.IO.FileStream.FlushWrite(Boolean calledFromFinalizer)
at System.IO.FileStream.Dispose(Boolean disposing)
at System.IO.FileStream.Finalize()

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs RDM on Win2008R2 crashes - CLR20r3
der_vitti
der_vitti
Posts: 92

David Hervieux wrote:

Could you go in Help->Diagnostic and verify if RDM detect the terminal server?

Hi,
yes, System Diagnostics detected the terminal Server with (3) (i think actual sessions?)

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs RDM on Win2008R2 crashes - CLR20r3
der_vitti
der_vitti
Posts: 92

Yes, it is a Win2008R2 Terminal Server, 10 to 15 Users are using RDM on this server.

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs RDM on Win2008R2 crashes - CLR20r3
der_vitti
der_vitti
Posts: 92

Hi David,
i see something in the application log, i hope you get something out of this, i don´t.
We will note the exact time of our next crashes to see if there is a corresponding error in the log.

27.08.2014 12:18:35 9.4.14.0 - 32-bit 2 System.Runtime.Remoting.RemotingException: Failed to connect to an IPC Port: Access is denied. Server stack trace: at System.Runtime.Remoting.Channels.Ipc.IpcPort.Connect(String portName, Boolean secure, TokenImpersonationLevel impersonationLevel, Int32 timeout) at System.Runtime.Remoting.Channels.Ipc.ConnectionCache.GetConnection(String portName, Boolean secure, TokenImpersonationLevel level, Int32 timeout) at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at WaitProgress.IWaitProgressProvider.SendData(String data) at WaitProgress.WaitProgressCommunicator.SendData(String dataToSend) at WaitProgress.WaitProgressCommunicator.Show(String text, Int32 delay) at Devolutions.RemoteDesktopManager.Managers.UIManager.ShowWaitProgress(String text, Int32 delay)
27.08.2014 12:18:40 9.4.14.0 - 32-bit 2 System.Runtime.Remoting.RemotingException: Failed to connect to an IPC Port: Access is denied. Server stack trace: at System.Runtime.Remoting.Channels.Ipc.IpcPort.Connect(String portName, Boolean secure, TokenImpersonationLevel impersonationLevel, Int32 timeout) at System.Runtime.Remoting.Channels.Ipc.ConnectionCache.GetConnection(String portName, Boolean secure, TokenImpersonationLevel level, Int32 timeout) at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at WaitProgress.IWaitProgressProvider.SendData(String data) at WaitProgress.WaitProgressCommunicator.SendData(String dataToSend) at WaitProgress.WaitProgressCommunicator.Hide() at Devolutions.RemoteDesktopManager.Managers.UIManager.HideWaitProgress()
27.08.2014 12:18:42 9.4.14.0 - 32-bit 2 System.Net.HttpListenerException (0x80004005): Failed to listen on prefix 'http://localhost:19443/' because it conflicts with an existing registration on the machine. at System.Net.HttpListener.AddAllPrefixes() at System.Net.HttpListener.Start() at Devolutions.RemoteDesktopManager.Business.HttpBrowserLinker.StartHttp()
27.08.2014 12:19:28 9.4.14.0 - 32-bit 2 System.Runtime.Remoting.RemotingException: Failed to connect to an IPC Port: Access is denied. Server stack trace: at System.Runtime.Remoting.Channels.Ipc.IpcPort.Connect(String portName, Boolean secure, TokenImpersonationLevel impersonationLevel, Int32 timeout) at System.Runtime.Remoting.Channels.Ipc.ConnectionCache.GetConnection(String portName, Boolean secure, TokenImpersonationLevel level, Int32 timeout) at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at WaitProgress.IWaitProgressProvider.SendData(String data) at WaitProgress.WaitProgressCommunicator.SendData(String dataToSend) at WaitProgress.WaitProgressCommunicator.Hide() at Devolutions.RemoteDesktopManager.Managers.UIManager.HideWaitProgress()
27.08.2014 12:19:32 9.4.14.0 - 32-bit 2 System.Runtime.Remoting.RemotingException: Failed to connect to an IPC Port: Access is denied. Server stack trace: at System.Runtime.Remoting.Channels.Ipc.IpcPort.Connect(String portName, Boolean secure, TokenImpersonationLevel impersonationLevel, Int32 timeout) at System.Runtime.Remoting.Channels.Ipc.ConnectionCache.GetConnection(String portName, Boolean secure, TokenImpersonationLevel level, Int32 timeout) at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at WaitProgress.IWaitProgressProvider.SendData(String data) at WaitProgress.WaitProgressCommunicator.SendData(String dataToSend) at WaitProgress.WaitProgressCommunicator.Hide() at Devolutions.RemoteDesktopManager.Managers.UIManager.HideWaitProgress()
28.08.2014 11:59:06 9.4.14.0 - 32-bit 1 System.IO.IOException: The handle is invalid. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.BeginWriteCore(Byte[] bytes, Int32 offset, Int32 numBytes, AsyncCallback userCallback, Object stateObject) at System.IO.FileStream.FlushWrite(Boolean calledFromFinalizer) at System.IO.FileStream.Dispose(Boolean disposing) at System.IO.FileStream.Finalize()
28.08.2014 11:59:20 9.4.14.0 - 32-bit 1 System.NullReferenceException: Object reference not set to an instance of an object. at Devolutions.RemoteDesktopManager.Managers.RemoteDesktopManagerProxy.DoRun() at Devolutions.RemoteDesktopManager.Managers.ThreadManager.Invoke(MethodInvoker invoker)
28.08.2014 12:46:25 9.4.14.0 - 32-bit 1 System.IO.IOException: The handle is invalid. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.BeginWriteCore(Byte[] bytes, Int32 offset, Int32 numBytes, AsyncCallback userCallback, Object stateObject) at System.IO.FileStream.FlushWrite(Boolean calledFromFinalizer) at System.IO.FileStream.Dispose(Boolean disposing) at System.IO.FileStream.Finalize()

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs RDM on Win2008R2 crashes - CLR20r3
der_vitti
der_vitti
Posts: 92

Hi,
RDM is installed in
C:\Program Files (x86)\Devolutions\Remote Desktop Manager\

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs RDM on Win2008R2 crashes - CLR20r3
der_vitti
der_vitti
Posts: 92

Hi Guys,
we have installed RDM (9.4.14.0) on a Support Server with Windows Server 2008R2 Std. installed. Here we have the problem, that RDM crashes several times a day.
We have already
- done an update to the newest beta
- tried several user profiles and deleted some profiles to generate a blank new - with no success

The Error is:

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: remotedesktopmanager.exe
Problem Signature 02: 9.4.14.0
Problem Signature 03: 53ef9e1f
Problem Signature 04: mscorlib
Problem Signature 05: 4.0.30319.18444
Problem Signature 06: 52717edc
Problem Signature 07: 442a
Problem Signature 08: 23b
Problem Signature 09: System.IO.IOException
OS Version: 6.1.7601.2.1.0.16.7
Locale ID: 1031
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Should we enable some debug log, for helping you find the root cause?

Regards
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

5 yrs RDM on Win2008R2 crashes - CLR20r3
der_vitti
der_vitti
Posts: 92

Hi David,
is is important for us to get this working. Our largest ditributor is some kind of disctinct regarding usage of browsers for their Support Websites. Matthias and his team make full use of opening http Links from within RDM.
In change history of 9.2.4.0 there are some changes affecting browser things, should we already have a look on this version or are you still investigating?
bst rgds
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

6 yrs External HTTP Session empty sometimes
der_vitti
der_vitti
Posts: 92

No, it also happens if there are more than 2 session opened.

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

6 yrs RDM hangs or session hangs when changing session
der_vitti
der_vitti
Posts: 92

David Hervieux wrote:

Could you try to disable the auto select item in tab focus?

It´s the same after disabling it (and restarting RDM)

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

6 yrs RDM hangs or session hangs when changing session
der_vitti
der_vitti
Posts: 92

Yes, we use a MS SQL 2008R2 Server DataSource.


Here is what profiles says during filtering. It does this everytime you add a new letter to the search-field, if you are typing too slow...


TreeView.LoadConnectionList...
Tree view is loading 1621 connections
GetGroupInfos : 0 ms
BeginUpdate...
Loading Group Kunden [03769c8d-ea04-4ba2-8ae6-a7242b4b2974]
Excluded connection: parent = null && IsExcluded
Loading Connection Dokumentation [783a075e-0f4c-42f5-9647-1a7d5847479a]
Excluded connection: parent = null && IsExcluded
Loading Connection A*****PDC [9d45663d-55a5-474f-beb1-ce9357a5e055]
Excluded connection: parent = null && IsExcluded
Loading Credential A***** [b18410a6-d974-418e-9466-d2bcfca8c647]
.
.
.
..
. snipped other sessions
.
..
.
Loading Connection S***** [2d834b79-95bf-4847-9166-1fd79b65ae82]
Excluded connection: parent = null && IsExcluded
Loading Connection S*****SQL1 [7819527e-2289-4061-a44d-127b0316bb05]
Excluded connection: parent = null && IsExcluded
Loading Connection S*****SRV1 [b0dad379-4f93-4a7d-b3d1-1ca70b0d6d8f]
Excluded connection: parent = null && IsExcluded
Loading Connection S*****SRV2 [4830477e-13ce-48bf-b3b6-b0f33ed6f2ab]
Excluded connection: parent = null && IsExcluded
ApplyGroupCustomImages : 0 ms
LoadConnectionInTreeNode : 21689 ms
PreCreateGroups : 0 ms
BeginUpdate : 11 ms
TreeView.LoadConnectionList : 21723 ms

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

6 yrs Slow Filter performance due of reload of all cons
der_vitti
der_vitti
Posts: 92

Hi,
opening a https Link in external display sometimes opens an empty browser window. It looks like the link is not handed over.
It´s not always, only sometimes and we didn´t found out when and when not, yet.
And we cannot open embedded https links if the certificate is unknown...
Any ideas?

regard
Sebastian

RDM 13.0.6.0
MS SQL 2016 DataSource
4450 Session entries

6 yrs External HTTP Session empty sometimes