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Posts by nard (nard)

nard
nard
Posts: 4

OK thanks for your help. It's at least beneficial to know it's not just my pc that's having the issue.

2 yrs GotoAssist keyboard recognition
nard
nard
Posts: 4

Thanks!

2 yrs GotoAssist keyboard recognition
nard
nard
Posts: 4

Yes all I use is RDP currently.

2 yrs GotoAssist keyboard recognition
nard
nard
Posts: 4

When I have a support rep using gotoassist any typing they try to do within a RDM session comes through only as the letter a. The keystrokes come through on all other apps installed on the Mac correctly like say Chrome or Word, but the remote into another machine will only come through as the letter a. For example "dogs and cats" would just show up as like 13 a's in the RDM session. I'm using the most current version of RDM on High Sierra.

2 yrs GotoAssist keyboard recognition