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Posts by Etienne Lord (Etienne Lord)

Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

Indeed, in doesn't to work, we will look into it.

Best Regards,



Etienne Lord

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9 hrs Host Entry and AnyDesk session template
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

If I understand correctly, you can create the AnyDesk template in File -> Templates -> Templates, with $Host$ as the host in your Anydesk entry.
anydesk

From there, in your Host entry, under the Advanced tab, you will be able to choose the Anydesk template you just created. Let me know if this is what you were looking for!
template

Best Regards,



Etienne Lord

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16 hrs Host Entry and AnyDesk session template
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

By choosing "Microsoft SQL Server" you will be able to change from SQL Server to SQL Azure. Note that O365 authentication(s) are not supported in the Android version, only "Database" authentication.
Android

Best Regards,



Etienne Lord

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16 hrs RDM Android App - SQL Azure not avaiable
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

Thank you for the details, I will have this reported to the engineering department.

Best Regards,



Etienne Lord

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1 day KeePass Plugin
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Bonjour,

Voici un lien d'aide avec des solutions pour cette erreur : https://help.remotedesktopmanager.com/index.html?troubleshooting_protocolerror.htm

Cordialement,



Etienne Lord

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9 days Connexion RDP aléatoire
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

Have you tried the Hard Drives mapping feature? You can enable your Drives to access them (And your data)on your Remote session via RDP :
harddrive

Best Regards,



Etienne Lord

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16 days Copying file query
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

I do not believe we have any step by step guide, where exactly do you have an issue regarding the Team Viewer integration? Do you receive any error message?

Best Regards,



Etienne Lord

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18 days Teamviewer basics
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

After discussing with my colleague, and like @roscoe said, would you be able to give it a try on level 0 or level 3?

Best Regards,



Etienne Lord

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18 days I want to Sync Active Directory servers to Remote Desktop Manager
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

After reconsideration, would you be able to send in a video of the behaviour?

Best Regards,



Etienne Lord

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21 days KeePass Plugin
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

Would you be able to send a screenshot of the error message?

Best Regards,



Etienne Lord

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21 days KeePass Plugin
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

I will have to perform some tests, what is your Remote Desktop Manager version?

Best Regards,



Etienne Lord

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22 days I want to Sync Active Directory servers to Remote Desktop Manager
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

Do you have that option checked in your AD Sync's settings? :
adsync

Best Regards,



Etienne Lord

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22 days I want to Sync Active Directory servers to Remote Desktop Manager
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

We found a similar report of that issue and it should be fixed within the next Beta version.

Best Regards,



Etienne Lord

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22 days Yubikey wont stay saved after enabling Application password??
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

So you enable the 2FA (Devolutions Auth) directly on your Cloud Account and, in addition, you setup your Yubikey in Remote Desktop Manager under File -> Options -> Security, correct?

Best Regards,



Etienne Lord

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23 days Yubikey wont stay saved after enabling Application password??
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

We will continue on your other post, since you posted the details there! smile

Best Regards,



Etienne Lord

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23 days Yubikey setting with Application password.
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello, I just respond to you on the blog, here is what I said :
What is the type of Yubikey that you are using and which mode : https://www.yubico.com/prod...
Best Regards,



Etienne Lord

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23 days Yubikey wont stay saved after enabling Application password??
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Désolé, j'ai oublié que vous utilisez la version Gratuite, malheureusement, il n'y a seulement qu'une version Beta pour Enterprise.



Etienne Lord

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2 mths Erreur Critique navigation internet
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Bonjour,

Vous pouvez télécharger la Beta, elle contient la fonctionnalité mentionnée : https://remotedesktopmanager.com/home/download#Beta
e0a674f1+15ce+4deb+8a44+1f4da5c3d010

Cordialement,



Etienne Lord

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2 mths Erreur Critique navigation internet
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

I was able to reproduce both the issues, I will have a ticket open for both.

Best Regards,



Etienne Lord

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2 mths Search problem with search in all Vaults Option
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Futhermore, you can close the session by making a right-click on the tab itself and close it from there :
close

Best Regards,



Etienne Lord

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2 mths "close" is missing from tab menu for tools
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

The Tools (Including Continuous Ping) are not considered as a "Launch" of the connection, so if the connection is not "Launched", the "Close" option will not appear in the Context Menu (Like in your screenshot)... because it isn't launched smile

Best Regards,



Etienne Lord

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2 mths "close" is missing from tab menu for tools
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

Continuous Ping isn't consider as if the Remote session would be Launched, therefore it cannot be closed.

Best Regards,



Etienne Lord

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2 mths "close" is missing from tab menu for tools
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Bonjour,

Malheureusement, nous n'avons pas de date exacte de sortie pour les nouvelles version.

Cordialement,



Etienne Lord

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2 mths Erreur Critique navigation internet
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Bonjour,

Nous allons ajouter une option pour régler ce problème.

Cordialement,



Etienne Lord

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2 mths Erreur Critique navigation internet
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

Would you be able to give it a try with the following option :
openvpn

Best Regards,



Etienne Lord

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2 mths Problem with OpenVPN connection
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Bonjour,

RDM tente d'autofill des contrôles sur la page qui lui donne l'erreur et nous essayons de mettre de l'info dans un contrôle qui ne le supporte pas.
Pourriez-vous nous fournir les informations suivantes :

1. L'URL qui est dans votre entré RDM
2. Les informations dans votre Login -> HTML Control ID
3. La page sur laquelle vous obtenez l'erreur (Le chemin pour s'y rendre et l'URL en tant que tel)

Cordialement,



Etienne Lord

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3 mths Erreur Critique navigation internet
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Bonjour,

Si vous désactivez les options suivantes, est-ce que ça fonctionne?
o365

Cordialement,



Etienne Lord

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3 mths Erreur Critique navigation internet
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

J'ai ouvert un billet au niveau de l'équipe de développement car je ne sais pas ce qui peut causer cette erreur, je vous tien au courant.


Cordialement,



Etienne Lord

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3 mths Erreur Critique navigation internet
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Bonjour,

Avez-vous essayé avec Firefox?

Cordialement,



Etienne Lord

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3 mths Erreur Critique navigation internet
Etienne Lord
Etienne LordDevolutions staff
Posts: 224

Hello,

I believe the "Type Clipboard" option is what you would be looking for :

typeclipboard

Best Regards,



Etienne Lord

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3 mths Paste username/password as keystrokes (when copy/paste is not available)