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Posts by John Bruhin (John Bruhin)

John Bruhin
John Bruhin
Posts: 26


Hello

Since updating to Devolutions Server 2019.1.17, clients to not get RDM Enterprise licenses automatically. Is there a way to get this function back?

Best regards, John

4 mths Devolutions Server 2019.1.17: RDM Enterprise License
John Bruhin
John Bruhin
Posts: 26


Hi Erica

Thank you, this fixed the issue. It's working fine now.


Best regards, John

5 mths Upgrade 6.1.3.0 to 2019.1.17.0 Problem
John Bruhin
John Bruhin
Posts: 26


Hello Erica

I have the same issue.

With the SQL query, I received 2869 rows where the RepositoryID is set to Null.

I did a restore to version 6.1.3.0, where it's working fine again.

Thank you.

Best regards, John

5 mths Upgrade 6.1.3.0 to 2019.1.17.0 Problem
John Bruhin
John Bruhin
Posts: 26

Hello

I just updated to RDM 2019.1.9.0 / 2019.1.10.0. With this versions, Windows Authentication for Devolutionsn Password Server is not working anymore. When I try to authenticate (i.E. when Verify the Login), the Session hangs and will not continue.

Authentication with Username / Password is working fine.

Thank you.

Kind regards

8 mths RDM 2019.1.9.0: Windows Authentication broken
John Bruhin
John Bruhin
Posts: 26

Hello Maurice

The product name is SMS Passcode.

It's core component is installed on a NPS server, which intercepts RADIUS requests and send the passcode to a mobile device. The passcode is received by app or SMS.

For confirming the second factor, the received passcode has to be entered after login with a second authentication window.

We use it for MFA login to Citrix and Outlook Web Access.

Integration to Remote Desktop Manager would help us to keep one MFA solution over all entry points.

Best regards, John

11 mths 2FA with SMS Passcode
John Bruhin
John Bruhin
Posts: 26

Hello

We are using SMS Passcode for 2FA on other systems. It's based on RADIUS, where SMS Passcode is sending the token to a mobile device.

My feature request: It would be cool if SMS Passcode could be used as 2FA for Devolutions Password Server / Remote Desktop Manager.

Thank you!

11 mths 2FA with SMS Passcode
John Bruhin
John Bruhin
Posts: 26

Thank you Jeff smile

2 yrs Change Default Installpath with CLI
John Bruhin
John Bruhin
Posts: 26

Hi Erica

This option does not match our requirements, the software should be installed like any other software, because our inventory tool would not catch RDM as installed software.
What solution you can offer me here?

2 yrs Change Default Installpath with CLI
John Bruhin
John Bruhin
Posts: 26

Hello
Is it possible to change the Default Installation path for RDM with a Parameter?
I tried with msiexec TARGETDIR and INSTALLDIR Parameter, but RDM was still installed in the Default path.


Thank you.

2 yrs Change Default Installpath with CLI
John Bruhin
John Bruhin
Posts: 26

Hello

We use RDM and Devolutions Server now for around 2 years. Because we are a IT service provider, we have many customers in the RDM database with total nearly 8500 entries.

At the moment, we have some performance issues when starting RDM, adding / changing entries, we wait up to 30 - 40 seconds for adding one single entry.

Are there some plans for optimizing RDM with this ammount of entries?

Thanky ou.

2 yrs Optimizing Performance with nearly 8500 Entries in the Database
John Bruhin
John Bruhin
Posts: 26

Hi Jeff

Of course:

image

2 yrs Display Issue with active Tabs
John Bruhin
John Bruhin
Posts: 26

Hello.

I use tabs for grouping several RDP sessions. Since RDM 13, the RDP window does not fit perfect when the tab opens the first time (see Screenshot). SmartReconnect does not work here, because the session opens before the tab appears.

Thank you for fixing that.

image

2 yrs Display Issue with active Tabs
John Bruhin
John Bruhin
Posts: 26

Hello
We use RDM with Devolutions Server with 18 technicians, now since about 18 months.
So it would be very interesting to get some statistic Information (like cumulative rdp Connection time for each technician, top 100 Connections, etc.).
Is something planned in this direction?
Kind regards

3 yrs Statistic Information
John Bruhin
John Bruhin
Posts: 26

Hi Erica

Yes, It's working on the local network, but not over WAN.

The DVLS isntance is available externally.

Kind regards, John

3 yrs SSON for RDM Login?
John Bruhin
John Bruhin
Posts: 26

Just for the records: RDM Version 12.5.4.0 does not include this option. I installed the newest beta, now it's working as I need it. Thank you.

3 yrs RDM 12.5: Focus Tab Group on Connection
John Bruhin
John Bruhin
Posts: 26

Hello again

Does Windows Authentication also works from external access via Devolutions Server? At the moment, I receive "wrong username / password" when I want to verify the connection with activated Windows Authentication.

3 yrs SSON for RDM Login?
John Bruhin
John Bruhin
Posts: 26

Hello

I found the option "use windows authentication" for logging in to Devolutions Server.

However, when I enable this option, RDM reports, that windows authentication is disabled:

image

Where do I have to enable windows authentication?

Thank you.

3 yrs Enable Windows Authentication
John Bruhin
John Bruhin
Posts: 26

Hello

Which option I have to use?

With the newest RDM version, the behavior is still as described in my first post.

3 yrs RDM 12.5: Focus Tab Group on Connection
John Bruhin
John Bruhin
Posts: 26

Hello

I use a tab group for every customer. The same customer can have more than one tab group.
Since updating to RDM > 12.5, every time when I open a RDP session, RDM will focus this tab group. How can I disable this behavior, because it's disturbing the workflow.

Thank you.

Kind regards, John

3 yrs RDM 12.5: Focus Tab Group on Connection
John Bruhin
John Bruhin
Posts: 26

Hello Erica

Thank you, hope it will be soon smile

3 yrs SSON for RDM Login?
John Bruhin
John Bruhin
Posts: 26

Hello.

I found a posting 3 years ago about SSON.

I really would appriciate the SSON feature for Loging in to Devolutions Server with Remote Desktop Manager.

Is there a timeframe when it could be available?

3 yrs SSON for RDM Login?
John Bruhin
John Bruhin
Posts: 26

Thank you, I installed the rewrite module, it's working now.

3 yrs Devolutions Client: Internal Server Error
John Bruhin
John Bruhin
Posts: 26

Hello

Since updating to Devolutions Server 4.0.3.0, I receive an internal server error when browsing to Devolutions Client over the web.
However, connections from Remote Desktop Manager are working well.

Today, I updated to Devolutions Server 4.0.6.0, but I still receive the same error:

image

Thank you for your support.

3 yrs Devolutions Client: Internal Server Error
John Bruhin
John Bruhin
Posts: 26

Hi David

Can you show me an example? At the moment, I don't know how this is meant.

John

3 yrs IP Adress Management / Password Overview
John Bruhin
John Bruhin
Posts: 26

Of course:

Example of a possible password table overview:

image


Possible IP Management User Interface. The Table should be directly editable, so you can add all your devices in a single table.

image

Thank you very much.

3 yrs IP Adress Management / Password Overview
John Bruhin
John Bruhin
Posts: 26

Hello

We are using RDM with Devolutions Server for managing our customers remote connections and passwords.
We miss an IP Address Management Solution and a simple way to view all passwords in a table overview.

Are there any plans for implementing something in this direction?

3 yrs IP Adress Management / Password Overview