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Posts by Sam Baker (Sam Baker)

Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hello Martin, I've made changes that could fix the issue you are having. If your issue still persist after the upcoming update please let me know I'll keep looking into it.

Regards,

Samuel Baker

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4 mths MFA and sleep / lock issue
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Send them to me in a private message
https://forum.devolutions.net/addprivatemsg.aspx?ToUserID=25046

Thank you!

Samuel Baker

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4 mths MFA and sleep / lock issue
Sam Baker
Sam BakerDevolutions staff
Posts: 139

We are investigating the issue. Do you happen to have any application logs related to this? It would help us figure out what's causing this specific behavior.

Regards,

Samuel Baker

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4 mths MFA and sleep / lock issue
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Thanks for the extra info, I have made a fix for this that should be in the next version of RDM. We'll also keep an eye out for similar issues with the product.

Samuel Baker

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4 mths RDMO down - no offline mode (URGENT)
Sam Baker
Sam BakerDevolutions staff
Posts: 139

We are looking into it can you guys tell us which RDM version you are running?

Samuel Baker

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4 mths RDMO down - no offline mode (URGENT)
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi,

This will be fixed in the next RDM Free version.

Regards,

Samuel Baker

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6 mths 2019.1.27.0 hang on start! [RESOLVED]
Sam Baker
Sam BakerDevolutions staff
Posts: 139

What version of RDM and Which datasource are you using?

Samuel Baker

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7 mths "warn if already opened" for VPN connections
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi,

Is the entry you are showing in the screenshot an OpenVPN entry or a different entry using a VPN?

Regards,

Samuel Baker

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8 mths "warn if already opened" for VPN connections
Sam Baker
Sam BakerDevolutions staff
Posts: 139

I believe 2FA has only been added on the beta build for now. The download link is further down the download page if you want to try it. We don't have a release date just yet, hopefully in a few weeks.
https://remotedesktopmanager.com/home/download#Beta

Regards,

Samuel Baker

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8 mths Bitwarden Password Manager Plugin
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Which version of RDM are you using?

Samuel Baker

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8 mths Bitwarden Password Manager Plugin
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hello, we do support MFA which one are you using and can you provide us with the error message you get?

Regards,

Samuel Baker

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8 mths Bitwarden Password Manager Plugin
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hello,

We're currently doing some fine-tuning and we'll be releasing 2019 as a stable release once we judge it ready. We're shooting for a release in a few weeks, but we can't be sure of when exactly.

Regards,

Samuel Baker

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8 mths Behavioral difference between IE embedded and external
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hello,

We're currently doing some fine-tuning and we'll be releasing 2019 as a stable release once we judge it ready. We're shooting for a release in a few weeks, but we can't be sure of when exactly.

Regards,

Samuel Baker

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8 mths WebBrowser.Refresh()
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi,

This issue should be resolved in the next patch.

Regards,

Samuel Baker

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9 mths Multi Vault Advanced Search error message: Incrorrect syntax near ')'
Sam Baker
Sam BakerDevolutions staff
Posts: 139

The upper templates are empty templates with default empty values. If you only need an IP and password to connect you can use this. If you really need the template you can remove the Wake on LAN option from the template.

QuickConnect WOL

Samuel Baker

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9 mths RDM 2019.1 bugs
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi,

About your quick connect issue. Do you use a Wayk Now template? If so make sure the Power On Mode is set to "None" in the Events/Before Connect tab or that the MAC Address is correct in the Information tab.

Regards,

Samuel Baker

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9 mths RDM 2019.1 bugs
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi, we made some changes, the wayk now issue should be fixed in the next patch.

Regards,

Samuel Baker

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9 mths RDM 2019.1 bugs
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hello,

This should already be available in RDM 2019.1.5.

Regards

Samuel Baker

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9 mths WebBrowser.Refresh()
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi,

Keeper will be available in the next patch. We are still working on it so you can expect some updates to come soon as well.

Regards,

Samuel Baker

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9 mths KEEPER ENTERPRISE Password Manager
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi,

We've added the complete refresh when ctrl+click the refresh button with IE web browser. This will be available in 2019.1. The beta version should be released by the end of the month.

Regards,

Samuel Baker

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10 mths WebBrowser.Refresh()
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi,

We've implemented the CTRL+Break and the auto-scroll features to our continuous ping. These should be available in the next patch.

Regards,

Samuel Baker

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10 mths Simple request in Continuous Ping screen
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi Min,

We've fixed the multi select deletion for documentation history. This should be available in the next patch.

Regards,

Samuel Baker

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10 mths 14.1.3.0 Documentation history => delete multiple entries
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hello,

We've added an option to change the font and size of the documentation editor. It will be available in a future patch under File/Options/User Interface/Dashboard.
Documentation+Editor+Font

Regards,

Samuel Baker

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10 mths Let user choose font in editor
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi Martin, I've attached a .csv file you can use as reference.

Regards,

Samuel Baker

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10 mths CSV-Import support for Password-List
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi Martin, if you want the host field to be filled you'll have to use the "URL" header for now.

Regards,

Samuel Baker

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10 mths CSV-Import support for Password-List
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi Min,

We've added the policy idea to our todo list.

Regards,

Samuel Baker

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11 mths Error message after installing Checkpoint Smart Console Add-on
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi,

We've added the multi selection to the console so you can now send a message to multiple entry at the same time. This update will be available in a future patch.

Regards,

Samuel Baker

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11 mths Terminal Sessions - Mass Messaging
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hello Min,


In the latest version of Checkpoint Smart Console Add-On we added a SmartConsole80 value so if a user without the update tries to load it he will receive this error. Updating the add-on should solve the issue.

Regards,

Samuel Baker

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11 mths Error message after installing Checkpoint Smart Console Add-on
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hello,

Are you using a One Time Password and if so which option do you use?

Regards,

Samuel Baker

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10 mths Roboform Unable To Retrieve Roboform Credential
Sam Baker
Sam BakerDevolutions staff
Posts: 139

Hi,

We've added the password list import feature it will be available in the next patch. To use it go to import/Import Login CSV Wizard and set it to "Import as Password list" Import+PasswordList+CSV
The name and group will be used to group each entry in the same password list so you can import multiple password list at the same time.

Regards,

Samuel Baker

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11 mths CSV-Import support for Password-List