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Posts by tecnicatvi@tvi.pt (tecnicatvi@tvi.pt)

Hi James, please check your inbox.
I have uploaded a captured desktop with version v13.5.6.0 where one can observe the desired beahaviour of the tree.

Thanks
Best Regards

Ricardo Marques on Behalf of Tecnica TVI, Portugal.

2 yrs Credential tree jumping

Hello Sébastien,
when is the next update due?

Best Regards
Ricardo Marques on behalf of Tecnica TVI, Portugal.

2 yrs 2FA - email to sms

Hi Michael,
thank you very much for the suggestion.
Yes please apply this change, it will help us.

Best Regards
Ricardo Marques

2 yrs V13.5.6 - credential shortcut bug

Hi Michael,
please consider the following folder structure:


Folder A(root folder)
Folder B(child)
Folder C(Child)

If we create a credential shortcut in Folder B and then copy over to Folder C will the latter show C in properties/general/folder?

Currently it will show B in properties/general/folder

What we would like, would be to show C.

Best Regards
Ricardo Marques

2 yrs V13.5.6 - credential shortcut bug

Hi james,
i have uploaded another video were i try to show what we believe it´s wrong. The tree won´t collapse in the same way all the time. It shows a different behaviour all the time.

Best Regards
Ricardo Marques on behalf of Tecnica TVI

2 yrs Credential tree jumping

Michaël Beaudin wrote:

Hello Rafael,

We have changed the behavior for the credential selection so that it selects shortcuts.

However, this will only work if the shortcut is in the same folder as the entry which is getting it's properties browsed. The behavior will be the same as before if the selected credential shortcut isn't in the same folder as the entry using it.

Those changes will be available starting from the next beta of RDM. Hopefully this will fix your issues.

Regards,

Hi,
we are running on server version 5.1.1.0 and client 13.6.7.0 and this is still a problem.
What is the expectation for the fix?
Thanks

Ricardo Marques

2 yrs V13.5.6 - credential shortcut bug

Hi, we are currently running on server 5.1.1 and client 13.6.7 and this bug is not yet fixed.
Any comment on it?
Thanks

2 yrs Credential tree jumping

Sébastien Crête wrote:

Hi,

A new configuration for Email 2FA will be available in the next update to send email in plain text.

Thanks

Hi, Sébastien,
do we have a date for this update? We just upgraded to 5.1.1.0.

Thanks

2 yrs 2FA - email to sms

Hi David,

any news?
Thanks
Best Regards
Ricardo Marques

2 yrs 2FA - email to sms

Hi David,
This one is what we get when you activate 2FA

image

HTML code:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"><html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head>
<body>
<p>Your validation code is 867281</p>
</body>
</html>

This is what you get from RDM when you are waiting for a 2FA validation code.

image


HTML code:

<!DOCTYPE html><html><head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><title>Devolutions - Devolutions Server</title>

<meta name="viewport" content="width=device-width, initial-scale=1.0">
</head>
<body style="margin: 0; padding: 0; background-color: #e4e4e4;">
<div style="display:none;font-size:0;color:#333333;line-height:0;max-height:0px;max-width:0px;opacity:0;overflow:hidden;">Your validation code</div>
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td bgcolor="#e4e4e4">
<table align="center" border="0" cellpadding="0" cellspacing="0" width="600" style="border-collapse: collapse;">
<tr>
<td bgcolor="#000000" style="padding: 20px 30px 20px 30px;">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td>
<img border="0" src="https://webdevolutions.blob.core.windows.net/images/mail/3.0.0/Common/Devolutions-Logo.png" alt="Devolutions Logo" width="96" height="35" style="display: block;">
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td bgcolor="#ffffff" style="padding: 30px 50px 30px 50px;">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td style="padding: 0 0 20px 0; font-size: 7px;">
<font color="#494949" face="Arial" style="font-size: 14px;">Your validation code </font><br><br>
</td>
</tr>
<tr>
<td bgcolor="#e4e4e4" style="padding: 20px 40px 20px 40px;">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td align="center">
<font color="#494949" face="Arial" style="font-size: 14px;">310030</font>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td align="center" bgcolor="#e4e4e4" style="padding: 20px 120px 20px 120px; font-size: 10px; line-height: 13px;">
<font color="#494949" face="Arial">Devolutions is a leading provider of remote connection, password and credential management tools for sysadmins and IT pros.</font>
</td>
</tr>
</table>
</td>
</tr>
</table>
</body>
</html>


Thanks

2 yrs 2FA - email to sms

Hi David,
Thank you for that.
Indeed, accordingly to our IT team, there are two, different in format, emails.
One when you first enable 2FA on the console, it will send a email with a code.
Another when, the user, logs in using the Remote Desktop Manager Client to a database source, and of course, 2FA gets in action.
For our sms gateway, the first format, works. The parser will deal with it and is able to send an sms.
Can´t so the same with the second format.
Nobody contacted us yet but i will open a case with support.
Thanks

Ricardo Marques
Dpt de Sistemas Broadcast IT
Dir.de Sistemas de Informação e Comunicações
Ext:12329

2 yrs 2FA - email to sms

Hi guys,
we wanted to implement 2FA through email but the caveat is that we then send the email RDM sends to a email to sms gateway.
Now, it works fantastic when activating 2FA for the user on the console, the email that is sent goes through the gateway fine and it ends up as an sms on the user phone.
But it doesn´t when the same user is opening the RDM client.
Accordingly to our observations, the email sent when activating 2FA is of a diferent format from the one sent when a user is accessing through the RDM client.
Can you guys make it all the same, keep the same format as the email sent on 2FA activation?
We know of the use of Twillio but is a payed service on a structure where we have everything in place.
Thank you for your time.


Best Regards
Ricardo Marques on Behalf of Tecnica at TVI, Portugal.

2 yrs 2FA - email to sms

Hi team,

Could you improve the logging creation within an SSH session? We would like to create log file name based on RDM variables. Image in attach

Putty has this kind of functionality. Image in attach

Regards,

Rafael

2 yrs SSH logging improvements

Hi Samuel,

Great news!

Thank you so much

Rafael

2 yrs Credential tree jumping

Hello Michaël

That's such great news! Thank you so much.

As soon as we get the next beta, we'll try it out and let you know how it's working

Once again many thanks

Rafael

2 yrs V13.5.6 - credential shortcut bug

Dear Support team,

We are trying to setup 2FA in RDMS using email. We have an sms gateway that integrates with our exchange server, parses the email and send it as sms.

Each time RDMS send the 2fa code our sms gateway is crashing :

##INFO PopMonitor |read message count from inbox
##INFO PopMonitor |Create PopMessages
##INFO PopMonitor |Create PopMessage
##INFO PopMonitor |PopMessage from: rdms_qual@tvi.pt
##ERROR PopMonitor |Error:: java.lang.String
##INFO PopMonitor |Create PopMessage

We do think this is due to the way the 2fa HTML email is formatted. Is there a way to send this email in plain text? if there isn't would you consider implementing it?

Regards,

Rafael

2 yrs RDMS 5.0.2.0 2FA

Hi Michaël,

That's great news!!! Thank you so much for your effort!

Rafael

2 yrs V13.5.6 - credential shortcut bug

Hi Michaël,

Thank you for your update! This is really bad news and will make our 2k entry repo a visual mess.

We've spent the last few days creating credentials shortcuts which right now have absolutely no visual coherence with credentials they belong to.

Do you have a fix for this on your roadmap?

Regards,

Rafael

2 yrs V13.5.6 - credential shortcut bug

Hi James,

It work's really good! Thank you

Rafael

2 yrs Add shortcuts to multiple folders at once

Hi Guys,

We're testing our repo in our staging environment and we found a critical bug when setting our sessions to credential shortcuts.

How to reproduce the issue:

1.) create a new folder and name it "A"
2.) Create a new folder and name it "B"
3.) Inside folder "A" create a new credential and name it "1"
4.) Create a shortcut for credential "1" inside folder "B"
5.) Create a new host session and name it "host". Set the credentials source to "credential repository". Select credential "1" from folder "B". Click OK
6.) Edit the host entry and you will see that the selected credential change from B\1 to A\1


Regards,

Rafael

2 yrs V13.5.6 - credential shortcut bug

Hi James,

I'm not seeing the "Allow virtual folder" option under the Data Source Settings. I'm running V13.5.6.0

Do you have to enable something else to have this option available?

Rafael

2 yrs Add shortcuts to multiple folders at once

Hi James,

Thank for your update!

Rafael

2 yrs Add shortcuts to multiple folders at once

Hi Jeff,

Thank you for your update!

Rafael

2 yrs Duplicate shorcut improvement

Hi James,

Thank for your update!

Rafael

2 yrs User interface - sort priority doesn't work with shortcuts

Hi Guys

I think there's a regression in this feature in V13.5.6.0. The tree is not collapsing on clear anymore.

Could you check on your side?

Rafael

2 yrs Bug on "Collapse tree view on clear filter"

Hi Guys,

If we have a shortcut let's say in 20 several folders and we need to duplicate to use the same session information, RDM is creating 20 new entries in all folders. It would be very handy if we could duplicate a shortcut without having it automatically added to all of the folders. This is somehow the same logic you've implemented when deleting a shortcut. We are presented with the option to delete all instances or just the selected one.

Regards,

Rafael

2 yrs Duplicate shorcut improvement

Hi Guys,

Could you add the possibility to add a shortcut for more than one folder at once? It would help us a lot if we were able to select multiple destination folders for a given shortcut.

Thank you

Rafael

2 yrs Add shortcuts to multiple folders at once

Hi Guys,

We've noticed that when we create a shortcut of a session to another folder the tree focus is moved to the root of the repository. This is somehow annoying because we lose visual track of where we were.


This is happening in V13.5.6.0

Regards,

Rafael

2 yrs Credential tree jumping

Hi Guys,

If we have a main folder with subfolders and credentials as shortcuts inside, if we set the credential shortcuts to have a sort priority higher than the folders (i.e credential shortcut set to priority 2 and subfolder priority set to 0) RDM doesn't respect sorting order of all items within the main folder.
This is happening with V13.5.6.0 and RDMS v5.0.1

Regards,

Rafael

2 yrs User interface - sort priority doesn't work with shortcuts

Hi Hubert,

I've just tested the new collapse mode with "exclude sessions root only" and it's working beautifully! Thank you so much!!!

Regarding the second issue, I don't see it happening in V12.5.12

Thank you!

Rafael

3 yrs Bug on "Collapse tree view on clear filter"