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Posts by mmorrissette (mmorrissette)

mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi Kelvin,

We've found an issue that could cause RDM to hang at startup with mitm(ssl inspection/deep packet inspection) networks and we fixed it.

It should be available in the next release. (2019.2.15.0 released today)

For the time being, does your firewall let the OCSP protocol through? If not can you try unchecking the following option (Check for server certificate revocation):

Capture


Best regards

Mathieu Morrissette

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6 days RDM and SSL Inspection
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

I've made some changes to the certificate validation code.

It should now correctly validate the certificate.

The fix will be available in the next release.


Best regards

Mathieu Morrissette

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6 mths TigerVNC X509 Encryption: The certificate for couldn't be verified
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,


I'm currently investigating the issue.


Best regards

Mathieu Morrissette

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6 mths TigerVNC X509 Encryption: The certificate for couldn't be verified
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

I found another tool if the Test-Certificate command isn't available on your powershell version.

certutil -verify "C:\Users\mmorrissette\Desktop\cert.cer"

Best regards

Mathieu Morrissette

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10 mths The Certificate for [domain] couldn't be verified
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

Can you export the certificate and verify with it the following PowerShell commands :

To export :
Go in the details tab and click on "Copy To File" then proceed to export the certificate to a .cer file.

Script to verify :

In a PowerShell console first run (replace the path with the path to your certificate):

$cert=New-Object System.Security.Cryptography.X509Certificates.X509Certificate2("C:\Users\mmorrissette\Desktop\cert.cer")


and then run :

Test-Certificate -Cert $cert

Is the script successful?

Best regards

Mathieu Morrissette

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10 mths The Certificate for [domain] couldn't be verified
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

Do you have an intermediate certificate and is it also installed in the certificate store?

In which store are they installed ( user or local machine )?

Best regards

Mathieu Morrissette

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10 mths The Certificate for [domain] couldn't be verified
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

In the certification path tab in the certificate window, what is the certificate status?

Do you see the whole certificate chain?


Best regards

Mathieu Morrissette

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10 mths The Certificate for [domain] couldn't be verified
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi Steve,

We have other data source types such as the Devolutions Password Server that is much more stable than the SQL Server connector provided by mono.

Once Xamarin Framework includes the newly released mono, we will test it to see if the fix is working and that nothing else broke and release a new iOS build as soon as we can.

Apple doesn't allow to install an older version of the software It would have been very useful.
Best regards

Mathieu Morrissette

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11 mths iOS - Cannot Connect to MSSQL using Integrated Security
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi Steve,

The fix is not yet included in the xamarin framework but should be very soon.

I'll keep you updated for any development.


Best regards

Mathieu Morrissette

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11 mths iOS - Cannot Connect to MSSQL using Integrated Security
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

Mono 5.18 is not yet released. Here's the release page : https://www.mono-project.com/docs/about-mono/releases/

Best regards

Mathieu Morrissette

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11 mths iOS - Cannot Connect to MSSQL using Integrated Security
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi Jeff,

This certificate validation is not used for RDP certificate validation. It is used for every web requests done by the application in the background.

It verifies that the chain is valid using the windows certificate store.
The continue and remember button remembers the certificate by its thumbprint. It is stored in the RemoteDesktopManager.cfg file under the name of ApplicationKnownCertificatesArray.

Could you verify if a certificate is stored in the configuration file?


Best regards

Mathieu Morrissette

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2 yrs SSL Certificate errors since upgrading to v14
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

The fix will be included in mono 5.18. Xamarin is currently, on the stable branch, using mono 5.12.
They don't have any yet ETA but I'll let you know when the fix will be available.

Best regards

Mathieu Morrissette

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2 yrs iOS - Cannot Connect to MSSQL using Integrated Security
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi Matthew,


There's a config file in the app library folder named RemoteDesktopManager.cfg which contains the list of data sources.

It looks like this :

Screen+Shot+2018+10+26+at+9.05.00+AM

If the MDM allows your to replace file in the app library folder you could replace it with your own configuration file.

Best regards

Mathieu Morrissette

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2 yrs RDM and MDM (Airwatch)
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

what version of RDM Windows are you using ?

Best regards

Mathieu Morrissette

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2 yrs SQLServer - user authentication with integrated security not working
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

I received your logs but didn't find any useful information.

If you force close the app and open it again, do you still experience the issue?

It is a very strange issue as the clipboard is controlled by iOS.

Does it happen with all text fields?

Best regards

Mathieu Morrissette

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2 yrs Copy / paste not working in latest release 4.9.1
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

I'm unable to reproduce your issue.

Are you able to send me the app logs by going into More -> Settings -> Report a Problem/Send Logs ?

Best regards

Mathieu Morrissette

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2 yrs Copy / paste not working in latest release 4.9.1
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

Unfortunately, Xamarin.iOS is deeply linked with mono and to rollback mono we would also need to roll it back.
Rolling it back would prevent us from supporting the newer releases of iOS.

Best regards

Mathieu Morrissette

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2 yrs iOS - Cannot Connect to MSSQL using Integrated Security
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

The app doesn't currently support MDM but we are currently exploring some ways to make it work.

If you are able to edit the app config file from the MDM, you can remove existing data sources and replace them with your own.

Best regards

Mathieu Morrissette

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2 yrs RDM and MDM (Airwatch)
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

You can follow the issue status here : https://github.com/mono/mono/issues/9028

Best regards

Mathieu Morrissette

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2 yrs iOS - Cannot Connect to MSSQL using Integrated Security
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

The SSL encryption works but integrated authentication is non-functional.

Best regards

Mathieu Morrissette

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2 yrs iOS - Cannot Connect to MSSQL using Integrated Security
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi Andy,

Unfortunately, it is not currently supported.

I'll keep you updated on that.

Best regards

Mathieu Morrissette

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2 yrs Please add Azure AD authentication to the mobile app
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

I just released RDM iOS 4.8 which contains a feature to remap ` to Escape and to disable touchpad mode by default in the app settings. (Settings->Sessions)

I also fixed the keyboard stopping working when entering or exiting fullscreen in a remote session.

Best regards

Mathieu Morrissette

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2 yrs Apple iPad Smart Keyboard doesn’t work in a VNC session unless the keyboard is selected
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi Min,

I just released RDM iOS 4.8 which contains the fix. It should available to download shortly.

Best regards

Mathieu Morrissette

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2 yrs 4.1 - Subconnection Variables are not resolved
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

It looks like a screen refresh issue. What type of vnc server are you connecting to?

Best regards

Mathieu Morrissette

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2 yrs Apple iPad Smart Keyboard doesn’t work in a VNC session unless the keyboard is selected
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

Unfortunately, the third party we use hasn't provided us with an ETA for the fix.
It might be a while since it is not an easy fix. I'm really sorry about that.

I'll keep you updated.

Best regards

Mathieu Morrissette

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2 yrs iOS - Cannot Connect to MSSQL using Integrated Security
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

I will investigate on this but I don't think we are able to keep a TCP connection alive when locking the device. The VoIP-Services could be used as a workaround but the app would be rejected by Apple.

What I could do is maybe try to reconnect your remote sessions when coming back from background?

I'll add an option to disable the touch pad mode by default.

Best regards

Mathieu Morrissette

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2 yrs Apple iPad Smart Keyboard doesn’t work in a VNC session unless the keyboard is selected
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

Thank you for your feedback.

Indeed going into fullscreen or exiting fullscreen resets the keyboard button and it is not supposed to, seems like a bug I'll investigate.

I also added to my todo to add a setting to change the double click to a long press to move a window.

Unfortunately, when locking the device iOS puts the app in pause to save battery which cause the remote session to lose connection and I don't we have the control over that.


Best regards

Mathieu Morrissette

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2 yrs Apple iPad Smart Keyboard doesn’t work in a VNC session unless the keyboard is selected
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi,

I made some fixes and they will be available in the next release.

Best regards

Mathieu Morrissette

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2 yrs Normalise the way a SecureNote is displayed Preview vs Opened
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi Tony,

When opening a remote session if there's any physical keyboard connected to the device the keyboard button will be enabled without the need to toggle it. Could you tell me on which session it was happening?

I've added your key remapping feature to my todo.

I agree the extended keyboard could be a little smaller too.

I've added your features requests to my todo.

Unfortunately, we don't have access to the option key and the tab key on our side. I'll investigate more on this.

When you use the apple pencil are you in touch pad mode in the remote session?

It should be supported I'll try to reproduce your issue.

Best regards

Mathieu Morrissette

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2 yrs Apple iPad Smart Keyboard doesn’t work in a VNC session unless the keyboard is selected
mmorrissette
mmorrissetteDevolutions staff
Posts: 152

Hi Mike,

Just letting you know that a new version of RDM Mac has been released with the new Google Drive Data Source.

Best regards

Mathieu Morrissette

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2 yrs Google Drive Data Source