Clicking Child Jobs shows blank page

Hello @michaelhanson1458

Thank you for reporting this and for providing the video and screenshot.

I understand that clicking the Child Jobs button is still resulting in a blank page on PowerShell Universal 2026.2.5, and that you are not seeing any errors in the browser console.

I would like to narrow down the behavior and attempt to reproduce it on 2026.2.5. Could you please confirm the following?

- How is PSU hosted: Windows Service, IIS, ZIP, Docker, or another configuration?
- Which operating system are you running?
- Which browser and browser version are you using?
- Does this happen with every parent job, or only specific jobs?
- Can the same child job be opened successfully from the main Jobs page?
- How are the child jobs being created, for example through Invoke-PSUScript, a workflow, or another method?

If possible, please also provide a minimal sanitized example that creates the parent and child jobs.

Because this is a public forum, please sanitize all evidence before posting. Remove credentials, tokens, license keys, cookies, private keys, full connection strings, email addresses, usernames, customer data, tenant or account identifiers, internal domains, hostnames, IP addresses, and private URLs. Please do not upload unredacted HAR files, memory dumps, database backups, or complete configuration files to this public thread.

Best regards,
Ruben Tapia

- How is PSU hosted: Windows Service, IIS, ZIP, Docker, or another configuration?

• Service

- Which operating system are you running?

• Windows server 2019

- Which browser and browser version are you using?

• latest version of edge

- Does this happen with every parent job, or only specific jobs?

• Every job that has a child job

- Can the same child job be opened successfully from the main Jobs page?

• Yes the child job can be viewed when you click on it on the main jobs page

- How are the child jobs being created, for example through Invoke-PSUScript, a workflow, or another method?

• Called through invoke-psuscript
• ~10 jobs

Hello @michaelhanson1458

Thank you for the additional details.

I am also working on your other report, case 56022, which requires lab reproduction. I will set up both scenarios in the same lab environment so I can validate them under consistent conditions.

I plan to have an update for you tomorrow with the results from the reproduction testing.

Best regards,
Ruben Tapia

Hello @michaelhanson1458

As a follow-up to the update I provided in case 56022, I also completed the first lab validation for this Child Jobs issue.

For case 56015 specifically, I tested PSU 2026.2.5 using parent jobs that generated both 1 and 10 child jobs through Invoke-PSUScript.

In the lab:

- Opening a Child Job from the Parent Job worked successfully.
- Opening the same Child Job directly from the main Jobs page also worked successfully.
- Both scenarios were repeated successfully 3/3.
- I did not encounter the blank page reported in your environment.

However, this first test used the ZIP deployment with the integrated web server. Your environment uses the Windows Service on Windows Server 2019, so I do not consider the reproduction complete yet.

The next step is to repeat the same navigation tests using a Windows Service deployment so we can get closer to your environment before drawing a conclusion.

I will keep this case open while I complete that validation.

Best regards,
Ruben Tapia

Hello @michaelhanson1458

I wanted to provide you with an update on this case.

After reviewing the behavior you reported and the results from our lab testing, I have escalated case 56015 for Development review.

In our PSU 2026.2.5 lab, I was able to validate the Parent Job and Child Job navigation scenarios, but the blank-page behavior did not reproduce under the ZIP / Integrated Web Server configuration. Since your environment uses the Windows Service on Windows Server 2019, there is still an important environment difference that needs further review.

Development now has the case details, customer-reported behavior, and our current lab findings for evaluation.

I will update this thread as soon as I have new information or additional testing guidance.

Best regards,
Ruben Tapia

Thanks

Hello @michaelhanson1458

Development reviewed the current findings and recommended collecting a HAR capture so we can inspect the network requests around the blank-page navigation.

In Microsoft Edge, please:
1. Open the PSU Admin Console and press F12.
2. Select the Network tab.
3. Enable Preserve log.
4. Clear the existing network entries.
5. Reproduce the issue by opening a Parent Job, selecting Child Jobs, and clicking the Child Job that produces the blank page.
6. In the Network request list, right-click and select Save all as HAR with content.

Because a HAR file may contain sensitive information, please review and sanitize it before sharing. Remove or redact credentials, authorization or session cookies, bearer tokens, sensitive request bodies, customer data, and other confidential values while preserving the failed request, HTTP status, response headers, redirect chain, and relevant error payload.

Please do not upload the HAR file to this public forum. Once sanitized, you can send it directly to me at:

ruben.tapia@ironmansoftware.com

Once I receive it, I will review the capture and add the relevant findings to the case.

Best regards,
Ruben Tapia

Sent you the email.

Hello @michaelhanson1458

Thank you again for providing the HAR file.

I completed the initial review and sent you a follow-up by email with the findings and the additional information we need to continue the investigation.

Because the HAR and related server-side evidence may contain sensitive environment information, I am keeping those technical details out of the public forum.

I have also requested a small, sanitized set of PSU server logs from the timeframe of the reproduction so we can correlate the browser-side behavior with the server-side activity before providing the next update to Development.

Once I receive and review those logs, I will continue the investigation and update this thread with any findings that are appropriate to share publicly.

Best regards,
Ruben Tapia