1 vote
RDM/DVLS already record sessions (Session Recording, Privileged Session Monitoring). What is missing for MSPs like me is an automatic evaluation of those sessions, for example:
Use case: as an MSP without a full ticketing system, I need to generate monthly activity statements for my customers.
Today I have to reconstruct this manually from calendars and logs; RDM already has all the raw data. An exportable session report (CSV/JSON/PDF or REST API) would save enormous time - the AI summary would be the icing on the cake, and could run on-premises for GDPR compliance.
I would be happy to provide more details or act as an early tester.